Payment Operation Manager

Our client, Jugabet, is a brand and gaming platform accessible to players in Latin America. With a strong regional focus and localized strategies, Jugabet is quickly becoming a key player in the market. Perfect for those who aim to: • Participate in integration projects with PSPs and payment platforms (gateway/method naming, required fields, validation, limits, cashier infoblocks); • Work with online payments, payment flows, and transaction lifecycles across multiple markets; • Set up and improve cashier UX: payment buttons, instructions, pre-defined amounts; • Oversee day-to-day payment operations: transaction, cashier, balance, and conversion/error-report monitoring, transaction and P2P reconciliation, PSP volume monitoring; • Analyze payment performance, routing, and key operational metrics to continuously improve transaction success and customer experience; • Collaborate closely with providers and internal teams (product, business, support); • Maintain the stability of payment operations in a fast-changing, multi-geo environment; • Take full ownership of operational improvements and payment experience quality, proactively identifying and driving optimizations. Experience you’ll need to bring: • 2+ years as a Payments manager/specialist, PSP or a similar role in online payments; • Strong, hands-on understanding of online payment systems, PSPs, technical integrations, payment flows, and transaction lifecycles; • Confidence working with financial and transactional data, including budgeting, settlement calculations, and commission/cost optimization; • Experience in Microsoft Excel and Tableau (dashboards, monitoring reports); • Experience communicating with international partners and payment service providers, both verbally and in writing; • Upper-Intermediate level of English (some internal teams communicate only in English); • Experience in iGaming will be a plus. It's a perfect match if you have those personal features: • Good communication skills; • Persistence, problem-solving skills; • Responsibility, attention to detail. Our clients offer competitive benefits to support your professional and personal growth, including: • Health & Wellness Focus; • Global Medical Coverage; • Growth Opportunities; • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); • Performance-Driven Rewards; • Dynamic Work Environment. Apply, and let your growth journey begin.