Payments Specialist

As our Payments Specialist, you’ll own the day-to-day accounts payable cycle and be a visible, trusted point of contact for teams across the business. This is a hands-on individual-contributor role for someone who loves precision, communicates fast, and uses modern tools — including AI — to work smarter every week. What You'll Love Doing 1. Payment Processing & Accounts Payable Management • Process supplier and creator invoices in Xero across multiple entities and currencies, accurately and on time. • Prepare and process payment runs for vendors and creators worldwide, making sure every payment is complete, supported and correctly recorded. • Complete post-payment reconciliations and resolve discrepancies quickly. 2. Reconciliation & Financial Integrity • Perform bank and account reconciliations across multiple entities. • Investigate variances, chase missing documentation, and see every difference through to resolution. • Keep payables records clean, current and audit-ready. 3. Cross-Functional Collaboration & Support • Be finance’s go-to partner for payment queries from production, operations and creator-facing teams around the world — fast, clear answers people can rely on. • Provide backup coverage within the finance team during leave periods and peak cycles. • Jump into ad-hoc finance projects — process rollouts, automation pilots, audit preparation — wherever an extra pair of sharp eyes is needed. 4. Compliance & Record Keeping • Maintain accurate, up-to-date records of all payments, invoices and transactions. • Work within company policies and internal controls — and flag anything that doesn’t fit. • Support audit processes by providing clean documentation and reports on request. 5. Month-End Financial Activities • Support month-end close with account reconciliations and payables reporting. • Help ensure costs land in the right period, entity and account, every month. 6. Process Optimization, Automation & AI • Identify areas for improvement in payment and AP workflows, and help implement best practices. • Use automation and AI tools daily — and help us push more of the routine work into them. Who You Are Essential: • 1–3 years of experience in accounts payable or payments. • Proficiency in Xero (or a similar cloud accounting platform) and strong Excel / Google Sheets skills. • Confident daily user of AI tools (ChatGPT, Claude, Copilot or similar) — you work faster with them, and you always sanity-check the output. • Sharp attention to detail: you notice when a number looks off, and you raise it early. • Excellent written and verbal English, with a responsive communication style. • Able to work Singapore business hours, fully remote. Preferred: • Multi-currency or international payments exposure. • Experience with AP automation or invoice-processing tools. • Experience working with global, distributed teams. Competencies: ✅ Attention to Detail: Ensures accuracy across payments, records and reconciliations. ✅ Responsiveness: Acknowledges quickly, communicates clearly, and never leaves a request hanging. ✅ Ownership: Follows every discrepancy through to resolution — no loose ends. ✅ Collaboration: Works smoothly across functions, timezones and cultures. ✅ Adaptability: Thrives with evolving tools and responsibilities, and brings an AI-first mindset to routine work. Check out our Ride the Wave series for a glimpse into 90 Seconds!