People Operations Manager

Most boards and executives are currently flying blind when it comes to cyber risk. They are guessing. At Safe, we’ve built an AI-driven engine that finally gives the C-Suite a clear, quantified, and real-time view of their security posture. We don’t just provide data; we provide certainty. We are a $170M Series C-funded category leader. We don’t play in the mid-market; we operate at the highest levels of global enterprise. Today, we are proud to serve 10% of the Fortune 500, protecting global icons such as Apple, Netflix, AT&T, Verizon, and Victoria’s Secret. As we scale toward our next chapter, we are looking for high-performers who want to do the best work of their careers at the intersection of AI and Cybersecurity. The Culture Memo: Our Operating System Safe is not a typical corporate environment. We are a high-intensity, mission-driven team. We value builders who want to define a category and work alongside people who are equally committed to excellence. Extreme Ownership: We don’t do "not my job." We hire people who see a gap and own the solution from start to finish. The Elite Standard: We serve the most sophisticated companies on the planet. Our work must be bulletproof. Whether it’s a line of code or a sales deck, we aim for Tier-1 quality every time. Methodology & Rigor: We don’t wing it. From Force Management and MEDDICC in sales to data-driven sprints in engineering, we rely on proven frameworks to stay disciplined and predictable. Radical Candor: We move too fast for politics or sugar-coating. We value direct, honest feedback that helps us find the right answer quickly. The Series C Hustle: We have the stability of a well-funded leader but the heart of a startup. The Perks & Ownership: We want our team to feel like owners because they are owners. We trust our people to manage their results and their time. Meaningful Equity: Every "Safestar" is a shareholder. You aren’t just an employee; you are a partner in our success. Unlimited Leaves: We don’t believe in clock-watching. We offer unlimited leave because we trust you to take the time you need to recharge while staying committed to the mission. Comprehensive Benefits: We provide top-tier medical insurance and wellness benefits to ensure you and your family are well cared for. Career Trajectory: We are growing aggressively. For high-performers, the path for advancement moves at the speed of your ambition. What You'll Do: Employee Lifecycle Management • Own end-to-end employee lifecycle operations, including onboarding, offboarding, promotions, transfers, manager changes, and employee data management. • Manage all employee records and documentation within BambooHR, ensuring data integrity and accuracy. • Coordinate background verification, employment documentation, and onboarding logistics. • Partner with IT, Facilities, Finance, and hiring managers to ensure a seamless onboarding and offboarding experience. HR Operations & Compliance • Ensure compliance with federal, state, and local employment laws, with strong knowledge of US employment regulations. • Maintain employee files, HR documentation, and audit-ready records. • Support leave of absence administration, accommodations, employment verifications, and policy implementation. • Partner with Legal on immigration documentation, employment compliance, and HR policies where applicable. Payroll, Benefits & Global Employment • Partner with payroll providers and Finance to ensure accurate and timely payroll processing. • Administer employee benefits, enrollments, qualifying life events, and vendor coordination. • Manage our Employer of Record (EOR) platform (Deel) for international employees and contractors, including onboarding, offboarding, employment changes, contract updates, invoicing, and compliance coordination. • Partner with Finance and Talent Acquisition to support international hiring and ensure a seamless experience for globally distributed employees. • Serve as the first point of contact for employee questions related to payroll, benefits, policies, and HR processes. Performance Management & Employee Experience • Administer the company's performance management cycles through Leapsome, including review setup, calibration support, reporting, and employee communications. • Support engagement surveys, feedback programs, and manager enablement initiatives. • Drive employee engagement initiatives, recognition programs, and culture-building activities. • Partner with managers to deliver a consistent and exceptional employee experience. HR Systems, Reporting & Analytics • Serve as the primary administrator for BambooHR, ensuring accurate employee records, organizational structures, reporting lines, and system maintenance. • Generate People dashboards, reports, and metrics to support leadership decision-making. • Ensure data accuracy across HR systems and identify opportunities for automation and operational improvements. Process Improvement & Projects • Continuously improve HR processes to enhance efficiency, scalability, and employee experience. • Create and maintain SOPs, process documentation, and internal knowledge resources. • Lead or support cross-functional People initiatives and strategic projects. • Recommend scalable solutions and best practices as the organization continues to grow globally. What We're Looking For: • Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. • 3–5 years of experience in People Operations, HR Operations, or HR Generalist roles, preferably within a high-growth technology or SaaS company. • Hands-on experience with BambooHR or similar HRIS platforms. • Experience administering performance management platforms such as Leapsome. • Experience managing Employer of Record (EOR) platforms, preferably Deel. • Strong understanding of U.S. employment laws and employment regulations. • Experience supporting payroll, benefits administration, and global employee operations. • Strong analytical, organizational, and problem-solving skills with exceptional attention to detail. • Excellent communication skills and the ability to handle confidential information with discretion. • A proactive, customer-first mindset with a passion for building outstanding employee experiences. Nice to Have • Experience supporting a globally distributed workforce. • Exposure to immigration and global mobility processes. • Experience partnering with Finance, Legal, and Talent Acquisition on global hiring. If you’re passionate about cyber risk, thrive in a fast-paced environment, and want to be part of a team that’s redefining security, we want to hear from you! 🚀