People & Talent Manager

The People & Talent Manager is a key member of the People team responsible for delivering high-quality HR support across the employee lifecycle while partnering with leaders to attract, develop, and retain top talent. This role combines hands-on ownership of talent acquisition with broad HR responsibilities including employee relations, performance management, onboarding, compliance, benefits administration, and HR operations. This role will be split 50/50 on HR & Recruiting tasks and will fluctuate based on the needs of the team & organization. The ideal candidate is proactive, solutions-oriented, and comfortable operating in a fast-paced, high-growth environment. This individual will serve as a trusted partner to managers and employees while helping build scalable people processes that support Heartbeat Health's continued growth. What You'll Own: Talent Acquisition & Workforce Planning • Own full-cycle recruiting for clinical, corporate, and operational positions from requisition through offer acceptance. • Partner with hiring managers to develop recruiting strategies, define hiring profiles, and drive efficient hiring processes. • Source, screen, interview, and manage candidate pipelines while ensuring an exceptional candidate experience. • Coordinate interviews, facilitate hiring decisions, and manage offer preparation and pre-employment activities. • Track recruiting metrics and identify opportunities to improve hiring efficiency and quality. • Support workforce planning and succession planning initiatives. HR Business Partnership & Employee Relations • Serve as the primary HR partner for assigned departments, providing guidance on employee relations, performance management, coaching, and policy interpretation. • Advise managers on employee performance issues, corrective action, documentation, and conflict resolution. • Support investigations and recommend appropriate resolutions while maintaining confidentiality and consistency. • Coach leaders on employee development, engagement, and best management practices. • Partner with leadership to foster a positive, inclusive, and high-performing culture. HR Operations • Manage onboarding and offboarding processes to ensure a seamless employee experience. • Maintain employee records and HRIS data accuracy while ensuring compliance with company policies and legal requirements. • Administer HR processes including employee status changes, promotions, compensation updates, and organizational changes. • Support benefits administration, leave of absence coordination, and employee questions regarding HR programs. • Assist with payroll coordination and ensure timely processing of personnel changes. • Develop and maintain HR documentation, SOPs, and internal resources. Performance & Employee Development • Support performance review cycles, goal-setting processes, and talent development initiatives. • Assist managers in creating performance improvement plans and development plans as needed. • Coordinate learning and development initiatives, compliance training, and new manager education. • Support employee engagement initiatives, recognition programs, and company culture efforts. What You'll Bring: • Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent experience. • 7+ years of progressive HR & recruiting experience with increasing responsibility, including experience partnering directly with managers. • Experience managing full-cycle recruiting across multiple functions and levels. • Strong knowledge of employee relations, performance management, HR operations, and employment law. • Experience supporting healthcare, telehealth, or other regulated industries. • Experience supporting multi-state employment practices and compliance. • Experience with benefits administration, leave management, and HR compliance. • Strong interpersonal, coaching, and conflict-resolution skills. • Excellent written and verbal communication skills. • Ability to maintain confidentiality and exercise sound judgment. • Comfortable working in a fast-paced, high-growth, remote environment. • Sense of humor a must About Our Culture: • We are mission-driven: we're revolutionizing the way cardiovascular care is delivered • We are fast-paced & agile: we move quickly, iterate often, and value experimentation • We are remote-first: flexibility, autonomy, and trust are at the core of how we operate • We care about diversity: diversity allows us to build an excellent patient experience • We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status