Personal Banker
rhb
📍 kuala lumpur main branch🕐 14mo ago🔗 workday
Job Description
POSITION: **PERSONAL BANKER**
LOCATION AVAILABLE: **WITHIN KLANG VALLEY**
**PRIMARY OBJECTIVE**
* To achieve sales/revenue target assigned by the Bank and contribute towards the achievement of the overall branch targets
* To promote and professionally sell a range of retail products to existing and potential customers
* Acquire and grow branch customers base, ENR, deposits (CASA/FD) and fee income
* Participate in branch/region/bank sales activities and campaigns to achieve deliverables
* Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals
**KEY RESPONSIBILITIES**
Sales Planning & Activities
* Prepare and pro-actively execute sales plans for prospective customers from Bank’s leads (LMS) and self-generated leads
* Actively participate and collaborate with other sales personnel at branch/region on sales activities/campaigns for customer acquisition and retention
* Plan and identify cross selling/up selling to increase customers’ PHR and revenue
* Set appointments, sales visitations, prospecting and engagement with customers
* Account opening for CASA
Sales Management
* Maintain regular contact with existing customers to foster closer relationship and for referrals
* Work closely with Branch Manager and Regional Sales Heads on sales activities, promotion and campaigns
* Compliance to Bank’s policy, procedures and observe sales code of ethics
**REQUIREMENTS**
* 2 years sales experience preferably in FIs
* Pleasant personality with excellent verbal and written communication skills
* Have relevant licenses required for the portfolio
* Sales and results oriented
* Good interpersonal and relationship building skill