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As a **Product Manager – AI Automation & Engagement Platform**, you will play a critical role in shaping the future of Sense’s intelligent automation and agentic AI ecosystem. You will work on some of Sense’s most strategic platform capabilities, including: * Intelligent Workflow Automation * Orchestration & Automation Engine * AI-powered recruiter productivity experiences * Agentic assistants and copilots through Sense IQ * Cross-platform engagement automation and execution systems This role sits at the intersection of AI, workflow orchestration, automation infrastructure, and recruiter productivity. You will collaborate closely with Engineering, Design, AI/ML teams, Customer Success, and GTM teams to conceptualize, build, and scale products that automate recruiting workflows and empower recruiters with AI-driven assistance. This is an excellent opportunity for a high-potential Product Manager who enjoys solving complex platform and systems problems, thrives in ambiguity, and wants to grow into a larger product leadership role over time. **Role and Responsibilities** ============================= **Product Strategy & Vision** ----------------------------- * Work closely with Product Leadership to define and evolve the vision for Sense’s AI Automation and Engagement Platform. * Contribute to the roadmap for: * Workflow automation capabilities * Orchestration and execution engines * AI-powered recruiter experiences * Agentic assistants and copilots * Cross-channel engagement automation * Identify opportunities where AI and automation can meaningfully improve recruiter productivity, operational efficiency, and candidate experience. * Stay current with advancements in Agentic AI, LLM ecosystems, workflow orchestration, and enterprise automation trends. **Product Execution & Delivery** -------------------------------- * Own end-to-end product execution for key platform capabilities and features. * Translate ambiguous business and customer problems into clear product requirements, workflows, PRDs, user stories, and acceptance criteria. * Collaborate closely with Engineering and Design teams as part of the EPD (Engineering–Product–Design) triad. * Drive feature prioritization, sprint planning, backlog grooming, and release coordination. * Work closely with QA teams to ensure product quality and comprehensive test coverage. * Perform User Acceptance Testing (UAT) and ensure delivered features meet customer and usability expectations. **AI & Automation Platform Development** ---------------------------------------- * Partner with AI/ML and Engineering teams to build scalable AI-driven workflows and automation systems. * Contribute to the design of intelligent orchestration capabilities across recruiting workflows and user journeys. * Help define interaction patterns and experiences for AI assistants, copilots, and agentic systems within Sense IQ. * Collaborate on platform capabilities involving: * Workflow engines * Event-driven systems * Integrations and APIs * Automation triggers and actions * AI-generated recommendations and actions * Balance customer flexibility with platform scalability, reliability, and maintainability. **Customer & Stakeholder Collaboration** ---------------------------------------- * Work closely with enterprise customers, recruiters, implementation teams, and customer-facing stakeholders to deeply understand pain points and workflow inefficiencies. * Conduct customer discovery sessions, product demos, and roadmap discussions. * Collaborate with Customer Success, Solutions Consulting, and Product Marketing teams for successful feature adoption and enablement. * Gather product feedback and usage insights to continuously improve platform experiences. **Metrics & Product Insights** ------------------------------ * Define and monitor key product and platform metrics such as: * Workflow adoption and automation rates * User engagement and productivity improvements * AI feature usage and effectiveness * Platform reliability and execution success rates * Customer satisfaction and adoption * Partner with Product Analytics and Data teams to derive actionable insights and identify optimization opportunities. **Professional Qualifications** =============================== * BE/B.Tech or M.B.A with at least 4 - 7 years of experience in the product management role * Proficient in English, with good written and oral communication and presentation skills * Excellent academics throughout * Good System Design and Analytical skills to able to take a problem statement and conceptualize solutions for the same * Good knowledge of the software development life cycle * Ability to prioritize and balance multiple tasks * Strong organizational skills * Able to work harmoniously within a team environment * Ability to process and apply feedback constructively * Ability to “do what it takes to get the job done”