Police Dispatcher
dallas county hospital district d/b/a parkland health
π logistics building united statesπ° $43,680β$60,132/yrπ 13d agoπ workday
Job Description
**$5,000 Sign on Bonus**
Compensation: $43,680- $60,132 per yearΒ (based on experience)
**Primary Purpose**
Receives, records and dispatches service calls and requests to ensure that security and public safety needs at Parkland facilities are handled in a timely manner.
**Minimum Specifications**
**Education**
* High school graduate or GED.
**Experience**
* Prefer previous law enforcement experience.
**Equivalent Education and/or Experience**
* None
**Certification/Registration/Licensure**
* Must obtain within one year from date of hire or placement in role Basic Telecommunications Certification from the State of Texas.
**Skills or Special Abilities**
* Must pass extensive background investigation.
* Must pass a pre-employment polygraph.
* Must be able to demonstrate multi-tasking abilities.
* Must be able to demonstrate a working knowledge of personal computers.
* Must have effective written and oral communication skills.
* Must be able to make sound judgments.
* Must remain calm and effectively respond during stressful and/or high pressure emergency situations.
* Must deal with the public and fellow employees in a tactful and diplomatic manner.
**Responsibilities**
* Receive, record, and process requests for service or assistance and radio dispatch officers to provide appropriate police response.
* Operate National and State Criminal Information Network Systems. Maintain the confidentiality of all data entered or removed from the system including system activities.
* Provide supervisors with information concerning access authorizations into hospital units, offices, and restricted parking areas to prevent unauthorized access by unauthorized persons.
* Monitor Parkland Fire Alarm System. Dispatch appropriate responses ensuring safety and security of patients, visitors, employees and Parkland facilities.
* Monitor Closed Circuit Television Systems observing internal and external locations of Parkland facilities ensuring the safety and security of all persons and facilities.
* Stay abreast of the latest developments, advancements and techniques used in police communication operations.
* Maintain a working knowledge of current laws, policies, procedures, and regulations that impact or govern law enforcement and public safety.
* Monitor and report Communications Center equipment malfunctions, inform supervision of problems and initiate repair requests to ensure equipment remains operational.
* Accurately record and/or distribute police department confidential information requests to appropriate supervisory staff and administrative officials of the department as requested.
**Sign on Bonus**
* Parkland is offering a $5,000 hiring incentive for eligible Dispatcher candidates.
* To qualify for this incentive, applicants must: Not be current Parkland employees and must not have been employed by Parkland within the past 12 months