Pool Maintenance Supervisor

Hourly Rate: $37.65 JOB SUMMARY At Hyatt Vacation Club (HVC), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Pool Maintenance Supervisor** at HVC, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where everyone is connected by care and inclusivity.  ​**Hourly Rate: $37.65** **Shift: 1st and 2nd** **Schedule: Full time, weekends and holidays required** **Valid U.S. Driver's License required** **CPO Certification Preferred** **Where great benefits lead to a life fulfilled.**  * Competitive Pay  * Medical/Dental/Vision/401K opportunities  * Travel discounts  * Credit Union Membership  * Tuition Reimbursement  * Professional Counseling & Family Support  * Growth and Development Opportunities  \*Benefit Eligibility will vary by position  **Site Specific Perks:** * Free On-Site Parking   * Department celebrations  * Associate Appreciation Week  * Monthly associate recognition and reward programs  * Stipend for work shoes   **CORE WORK ACTIVITIES**  * Ensuring continuous, reliable pool and spa facility operations and reduce costly breakdowns through preventive maintenance. * Maintain compliance with life-safety requirements * Support and supervise engineering team members. * Oversee day to day pool operations and long term asset protection. * Perform and document daily water testing * Maintain proper sanitizer, pH, alkalinity, calcium hardness, and cyanuric acid levels. * Ensure pools and spas meet state and local health department requirements. *  Adjust chemicals as necessary to maintain safe operating conditions * Maintain accurate chemical logs and records. * Investigate and correct water quality issues immediately. * Monitor and maintain: Pumps, Filters, Heaters, Chemical feed systems, Controllers and automation systems * Ensure proper circulation and filtration rates. * Perform preventive maintenance inspections. * Coordinate repairs with vendors and contractors. * Respond to emergency equipment failures. * Ensure compliance with: California Pool Code, Health Department regulations, OSHA requirements, Company safety standards * Maintain required pool signage. * Verify all safety equipment is present and functional. * Close pools when conditions present a health or safety risk when necessary *  Prepare for inspections and correct * Maintain: Chemical logs, Inspection reports, Closure reports, Maintenance records, Incident reports, SDS documentation * Ensure documentation is always audit ready. * Train associates on: Water testing procedures, Chemical handling, PPE requirements, Emergency response, Equipment operation * Verify employees follow established procedures consistently. * Supervisor’s role will extend beyond technical pool operations into supervision, coaching, and accountability. These responsibilities will include: 1. Leadership and Team Direction • Establish daily work priorities. • Assign routes and pool/spa inspections. • Conduct shift briefings. • Communicate safety concerns and operational updates. • Promote a culture of accountability and professionalism. 2. Scheduling and Coverage • Create work schedules. • Ensure adequate coverage for: o Pool inspections o Chemical testing o Emergency response o Preventive maintenance • Coordinate vacation and call-off coverage. 3. Performance Management • Monitor individual productivity and quality. • Provide coaching and corrective feedback. • Conduct performance reviews. • Recognize strong performance. • Develop improvement plans where necessary. 4. Safety Oversight • Enforce PPE requirements. • Conduct safety meetings. • Investigate incidents and near misses. • Verify proper chemical storage and handling. • Ensure compliance with lockout/tagout and confined space procedures where applicable. 5. Training and Certification Management • Verify associates are properly trained. • Crosstrain team members for operational continuity. • Maintain training records. • Develop succession plans for future lead operators or supervisors. 6. Quality Assurance • Audit testing logs for accuracy. • Conduct field inspections of completed work. • Verify pools and spas meet company standards. • Ensure deficiencies are corrected promptly. 7. Inventory Control • Monitor chemical usage. • Control inventory levels. • Track equipment and tool condition. • Reduce waste and prevent shortages. 8. Guest Experience and Service Recovery • Respond to guest concerns regarding pools and spas. • Coordinate pool closures and reopenings professionally. • Ensure water features remain operational and visually appealing. • Support resort operations by minimizing guest disruption. * Available to work a flexible schedule including evenings, weekends, and holidays.   Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.