Pos Technical Analyst

**Position Summary** Mercedes-Benz Stadium (MBS) is hiring a full-time Point of Sale (POS) Technical Analyst.  This position will support the POS Manager System & Technology in ensuring all food and beverage sales systems are prepared and ready for all major events at MBS. This role will require pre-event work and systems to be prepared as well as providing operational monitoring and support for those systems during the events. **Roles and Responsibilities** * Work closely with and support the POS Manager System & Technology to: * ensure all POS systems within the stadium are fully functional and ready for major events * includes swapping out of fixed POS terminals and shipping for repair * assist in maintaining and managing an inventory of all POS hardware, tablet devices, and related peripherals * assist in the implementation of POS application updates and releases * establish, monitor, and report on overall POS systems performance **Qualifications and Education Requirements** * At least 4 years of Information Technology experience working with hardware and tablet devices * Experience configuring and supporting point of sale systems to include installation, troubleshooting, and monitoring systems. * Preferred: Experience with Global Payments Xenial/Genius systems * Microsoft certifications, or other IT certifications (Network certifications) desirable * Previous major events/sports and entertainment experience preferred **Required Skills** * Self-motivated and ability to manage multiple work streams with little supervision * Proven problem solving, troubleshooting, research, and implementation skills * Strong oral and written communication skills and ability to collaborate with others * Demonstrated ability to excel in a team-centered environment * Ability to work well with and achieve exceptional results through others * Experience supporting or managing mobile devices (Enterprise managed smartphones/tablets), working knowledge of MDM software * Ideal candidate would be comfortable working in guest facing fast-paced environment * Some standing and walking are necessary during event prep, gamedays, and match days