Post Sales Consultant
ingram micro mexico
📍 mexico d f mexico mexico🕐 21d ago🔗 workday
Job Description
**It's fun to work in a company where people truly BELIEVE in what they're doing!**
Job Description:
### **Post Sales Consultant | Ingram Micro**
**Requirements**
* Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
* 8+ years of professional experience, including at least 5 years in post-sales support, technical consulting, or professional services.
* Strong expertise in infrastructure, cloud, networking, cybersecurity, or related technologies.
* Proven ability to manage complex technical projects and customer-facing engagements.
* Excellent analytical, problem-solving, communication, and stakeholder management skills.
* Ability to work independently and influence technical decisions across teams.
**Key Responsibilities**
* Provide advanced post-sales technical support and consulting to customers.
* Act as a Subject Matter Expert (SME) and trusted advisor for assigned technologies and solutions.
* Lead the resolution of complex technical issues and critical escalations.
* Manage and deliver technical projects, ensuring customer satisfaction and contractual compliance.
* Collaborate with internal and external stakeholders to drive successful outcomes.
* Mentor junior team members and share technical best practices.
* Identify opportunities for process improvement and service optimization.
**What We Offer**
* Opportunity to work with leading technologies and global customers.
* Exposure to complex and high-impact technical projects.
* Collaborative, innovative, and growth-oriented work environment.
* Professional development and continuous learning opportunities.
* Career growth within a global technology solutions provider.
* Competitive compensation and benefits package.