Preboarding Specialist

******Job Description Summary****** =================================== The Preboarding Services Specialist delivers services supporting GE Aerospace preboarding processes. Respond to process queries from employees, managers and HRMs in a timely and professional manner according to established standards, expectations and established metrics. Provides continuous improvement focus to improve customer service levels and delivery of efficient processes and services. **Job Description** =================== **Essential Responsibilities**  * Provides preboarding support and services. Ensures performance to established standards and performance metrics.    * Provides day to day support for preboarding related service tickets, processes, transactions, escalation and program/event support (including offer letters, employment agreements, background checks, drug screen and other preboarding documentation and processes).  * With a focus to customer service, interacts directly with functional stakeholders, external candidates, employees, HRMs and people managers to deliver efficient services and standard work.  * May handle sensitive issues and communication when working through day to day issues.  * Studies industry trends and best practices.  * Learns and applies Lean principles in maintenance of functional standard work.  * Builds relationships with COE partners, customers and end users to understand their needs and how they can be fulfilled through functional services and processes.  **Qualifications/Requirements** * This role requires advanced experience in the Human Resources & Service Delivery. Knowledge level is comparable to a Bachelor's degree from an accredited university or college (or a high school diploma with relevant experience).   * English, German and Hungarian speaking **Desired Characteristics** * Ability to document, plan, market, and execute programs.   * Ability to assess quality of information given and ask pertinent questions to stakeholders.   * Ability to communicates concepts.  * Ability to guide others through options and points of view.  * Experience in customer service delivery.  * Knowledge of employment and hiring practices and regulations, industry practices, products and methodologies.  * Knowledge of tiered support service models and applications.  * Strong analytical and problem-solving mindset.  * Strong oral and written communication skills.  **Flexible Working** GE supports and encourages flexible working arrangements, where possible, and recognizes the benefits to employees of having a positive work-life balance. ******Additional Information****** ================================== **Relocation Assistance Provided:** No