Primary Kyc Specialist

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: • Manage the flow of incoming documents for primary user verification; • Process KYC documentation manually, primarily for clients; • Process and review verification results received from third-party identity verification providers, making approval or escalation decisions where required; • Define the required set of documents for user verification; • Detect fraudulent activity in identity, payment, and residence documents, as well as identify inconsistencies in automated verification results; • Adhere to the expected quality control standards for daily tasks, meet target SLAs, and manage workload efficiently; • Identify primary fraudulent activities and contribute to the development of effective fraud prevention controls; • Ensure the completeness and accuracy of data provided by clients; • Advise clients on missing KYC documents and verification requirements; • Make decisions on the approval of clients' KYC documentation and third-party verification outcomes; • Utilize various CRM systems and identity verification platforms effectively. Experience you’ll need to bring: • Proficiency in English at an intermediate level or higher; • Ability to process large volumes of data in a short period; • Ability to work within a rotating shift schedule; • Relevant previous experience in the field of customer care/customer onboarding/customer experience; • Understanding of basic KYC and AML procedures. It's a perfect match if you have those personal features: • Exceptional attention to detail and accuracy; • Ability to stay focused and productive while performing repetitive tasks; • Strong sense of responsibility, punctuality, and self-discipline; • Ability to work efficiently under pressure and consistently meet SLA targets. Our clients offer competitive benefits to support your professional and personal growth, including: • Health & Wellness Focus; • Global Medical Coverage; • Growth Opportunities; • Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); • Performance-Driven Rewards; • Dynamic Work Environment. Apply, and let your growth journey begin.