Process Associate

**Key Responsibilities** ------------------------ * Review AI-generated summaries of medical documents for accuracy, completeness, and relevance. * Cross-check the summary against the specific client/underwriter requirement specification before finalizing. * Edit, correct, and format the document to match the exact client specification and template. * Verify medical terminology, diagnoses, and clinical details are correctly interpreted and represented. * Ensure zero/minimal errors in the final report — accuracy is a top priority. * Understand underwriting context to ensure the summary supports underwriting decision-making needs. * Deliver completed reports within the assigned turnaround time (TAT). * Escalate ambiguous, incomplete, or inconsistent AI outputs to the appropriate team/lead. * Maintain productivity and quality benchmarks set by the process. * Collaborate with team members, QA, and leads to resolve recurring AI errors or gaps. **Required Skills & Qualifications** ------------------------------------ * Degree in Life Sciences, Nursing, Pharmacy, or Paramedical field (freshers eligible). * Strong understanding of, or aptitude for learning, medical terminology and clinical documentation. * High attention to detail with a strong focus on accuracy. * Ability to work effectively within a team environment. * Excellent verbal and written communication skills. * Professional, courteous, and client-focused approach. * Ability to consistently meet deadlines/targets within a fast-paced environment. * Willingness to work day shift. * Basic familiarity with AI tools is a plus (training will be provided).