Process Automation Analyst

**KEY RESPONSIBILITIES:** * Analyze complex business processes and design automation solutions using **Xceptor**, **API Integrations**, and other low-code/no-code platforms such as **Kissflow** and **Sigma Computing**. * Collaborate with stakeholders to gather requirements and translate them into clear technical specifications. * Build and maintain automation frameworks, workflows, and integrations to enhance reliability and scalability. * Apply data analysis techniques to extract insights and support data-driven decision making. * Implement automated testing and quality assurance procedures for automation projects. * Identify opportunities for continuous improvement and process optimization in collaboration with cross-functional teams. * Integrate automation with existing systems and ensure seamless adoption across business functions. * Provide technical guidance and mentorship to team members, contributing to a culture of innovation. * Develop a deep understanding of business needs in the Africa Region and proactively propose solutions **SKILLS & COMPETENCIES:** **Education:** * Bachelor’s degree in computer science, Information Systems, or a related field. **Experience:** * Minimum **2+ years** in process automation/engineering, with focus on **Xceptor**, **Kissflow**, or **Sigma Computing**. * Hands-on expertise in **Xceptor (Core & Recon Hub)** – including custom workflows, maker/checker functionalities, data processes, and dataset handling. * Experience in gathering and documenting business requirements and converting them into technical deliverables. * Proven background in delivering automation solutions in **banking, financial services, or energy industry** is preferred. * Strong exposure to handling diverse input formats/channels and data change events. **Technical Skills:** * **Required:** SQL, Xceptor, Low Code Technologies, Sigma, Python, JavaScript **Desired/Advantageous:** Databricks, cloud, Odoo **Soft Skills:** * Strong analytical and problem-solving abilities. * Excellent communication and interpersonal skills for engaging with global stakeholders. * Ability to work independently while collaborating effectively in a team. * Leadership potential with experience in mentoring peers.