Process Lead Service Delivery India

UNLEASH YOUR BEST SELF JOIN. LEARN. ADVANCE. EARN _YOUR PASSION FOR EXCELLENCE STARTS HERE!!_ 1\. Operates a variety of client systems and performs complex tasks and activities without supervision following information security policies, procedures and guidelines. Meets and exceeds client performance standards. - 50% 2\. Interacts with co-workers and supervisors to audit and troubleshoot to meet client needs in a timely manner.  Takes initiative to find solutions and works effectively as a member of the team. - 15% 3\. Develops and implements procedures to meet quality, quantity, and timeliness standards. - 10% 4\. Composes clear, polite, and well-organized emails to communicate with clients.  Anticipates client needs proactively and takes initiative. - 10% 5\. Coaches’ less-experienced staff in learning procedures and insurance knowledge. - 10% 6\. Analyzes the root cause of processing problems and keeps team and supervisor, and client informed of issues and solutions. - 5% If you have the willingness to learn and develop your skills, we have the right job for you. Let’s make a deal! Not the right fit?  Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!