Product Advisor & Expeditor

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. **Job Title** Product Advisor & Expeditor ​ **About the location** The position will be based in Kuala Lumpur office, conveniently located in the heart of the city with easy access to public transportation.. **Expectations of the role** Able to commit to working night shifts (on rotation basis) & during Malaysia Public Holidays with the following schedule options: Normal hours: 9am - 6pm Shift hours : 10pm - 7am **What you will be doing** ​ * Proactively attend to customer order request and troubleshooting activities. * Ensure continuous communication with Customer Service, Supply Team, Business Process Managers, and other Stakeholders. * Supporting set-up of new business ventures.  * Resolve order related issues in collaboration with Customers, Supply team, and Business Process Managers. * Handling product registration. * CO (Customer Order) and PO issuance in multiple systems. * Providing accurate and timely delivery instructions to Operations.  * Regular communication with Local Supply team with necessary information concerning delivery status of orders i.e., charges, availability etc.  * Provide complete and updated information to warehouse concerning time and place of delivery from Supplier(s). * Maintain required control reports and documentation.   * Ensure product offers to customer request are within the agreed scope and guidelines and if uncertain to seek consultation with Product Manager.  * Ensure compliance with all rules and regulations.  * Responsible for correct document flow, reporting and tracking timely deliveries.  * Any other responsibility put forward that are not covered by this FD (within reasonable limits)  **What experiences and skills are required** * Candidate should possess a bachelor's degree preferably in Logistics Management or Operations Management. * At least 2 years relevant work experience with supply chain/logistic however, fresh graduates are encouraged to apply. * Fluent in English - both writing and speaking. * Required skill(s): Computer Literate (Good in MS Office) * Able to prioritize, customer oriented with excellent communication and interpersonal skills. * Good planning and organizing skills. * Good analytical skills, attention to detail and meticulous. * Ability to work independently with minimal supervision, positive attitude and a good team player. * Able to meet deadlines through good time management and allocation of priorities. * Desire to succeed in a challenging environment and able to work under pressure. * Pleasant character, resourceful & able to work with sincerity on own initiative. **What we offer** * International work environment and culture. * Great learning and development opportunities. * Hybrid working arrangement (3 days in the office, 2 days remotely) after probation. **How to apply** Sounds interesting? If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at [https://www.wilhelmsen.com/careers/](https://www.wilhelmsen.com/careers/) under Current Vacancies by creating a ‘Candidate Home’ account and thereafter upload your resume and expected salary. _Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required._ #WSS