Product Analytics Lead

plata card

📍 mexico🕐 5mo ago🔗 greenhouse

Job Description

We are expanding our Delivery process and launching our first ATMs in Mexico. We're looking for a Product Analytics Lead to own and scale the analytical function across both products. This is a unique opportunity to drive data-informed decisions for a well-established Delivery process while building the analytics foundation for our new ATM network from scratch. You will shape the analytical roadmap for both products in Mexico. What you'll do: • Own end-to-end analytics for the Mexico Delivery & ATM products, driving data-driven decisions across operations, product, and strategy • Build the analytical foundation for the ATM business from scratch while scaling and improving analytics for the existing Delivery product • Design and launch operational reporting to provide full transparency over delivery performance, ATM operations, costs, and service levels • Develop and optimise delivery mechanics, including zoning, routing, delivery flows, and operational processes • Design and analyse the ambassador funnel: hiring, onboarding, performance, and retention, and develop motivation systems to improve efficiency • Identify key specifics of the Mexican market in terms of delivery, ATM operations, and workforce dynamics, and reflect them in product and operational decisions • Partner closely with business stakeholders, making actionable insights and decisions • Drive continuous improvements, experiments, and operational efficiency across the Delivery & ATM ecosystem • Hire and lead a team of analysts, establishing a strong execution and analytical culture What makes you a great fit: • A mathematical or technical degree from a top-tier university (MSU, MIPT, HSE, MSTU, MEPhI, NSE, etc.) • Expert knowledge of mathematical statistics, probability theory, and systematic thinking • Advanced SQL skills are a must; Python or R is a significant plus for complex research • Hands-on experience with Tableau, Superset, or similar BI tools to translate data into actionable insights • Ability to understand business objectives and transfer them into technical analytical tasks • Experience in building processes and scaling them in fast-paced environments • English proficiency (B1+) for effective collaboration within our international community Our ways of working: • Innovative Spirit: a team from the best technical universities • Honest Feedback: valuing open, transparent communication • Supportive Team: a strong, collaborative community • Celebrating Achievements: recognizing our wins together • High-Tech Environment: a team full of smart and revolutionary people who dare to challenge the status quo of incumbent finances Our benefits: • Relocation support to Mexico with full visa & permit support to the employee and family • Healthcare Coverage • Education Budget: Language lessons, professional training and certifications • Wellness Budget: Mental health and fitness activity reimbursements • Vacation policy: 20 working days of annual leave and paid sick leave
Product Analytics Lead at plata card | MergeJobs