Product Development Sample Support Supervisor

**Position Overview** ===================== The Product Development Sample Support Supervisor is responsible for overseeing and supporting the day-to-day operations of the Product Development Sample process. This role ensures samples are accurately tracked, reviewed, organized and managed to improve merchandise quality. The Supervisor acts as a leader for the PD Sample Coordinators, providing guidance, support and effective problem-solving while partnering closely with the PD Sample Manager, merchants, vendors and cross-functional teams. The goal of this role is to maintain a consistent, efficient and reliable PD Sample process that reduces merchant workload and allows them to focus on other business needs. This is a working supervisor role that leads the team while also contributing directly to the PD sample tasks. **A Day in the Life** ===================== Team Leadership & Support * Provide day-to-day guidance and support to the PD Sample team * Set clear expectations for workload, accuracy, timelines and quality standards * Prioritize daily and weekly workloads to meet business needs * Delegate tasks effectively across coordinators to support workload balance and efficiency * Serve as the primary contact for issues related to sample tracking, timing, quality, or workload constraints * Train and educate new PD coordinators on sample process, tools and best practices Coordinate Sample Flow and Coordination * Ensure Pre-Production (PP) and Top of Production (TOP) samples are: * Received on time * Properly tagged and logged * Accurately tracked in sample tool * Reviewed and documented correctly * Monitor sample status and approvals to ensure no gaps or delays in the review process * Validate that sample feedback and approvals are communicated clearly and timely to vendors * Oversee consistent purging, storing and/or donating of samples Support Quality Process Review * Support and oversee quality checks, ensuring coordinators consistently review the following, including but not limited to: * Color accuracy and consistency * Weight, construction and hand feel * Finishing and craftsmanship * Assist with sample reviews when issues or discrepancies are identified * Ensure quality callouts are documented, communicated and followed through * Partner with merchants to review and clarify quality concerns or feedback * Apply product knowledge to understand and assess product from a construction perspective System & Data Maintenance * Ensure coordinators consistently and accurately enter sample data into internal sample tracking tool * Support in testing and provide feedback on tools under development with IT with PD Sample Manager * Lead efforts to ensure images, documentation and approvals are uploaded and maintained properly * Identify process gaps and recommend improvements Cross-Functional Collaboration * Develop and maintain working relationships with cross-functional departments and vendors with a full understanding of the product development sample process * Act as the primary point of contact for PD Sample Coordinators                \` * Partner with Corporate Facilities to maintain organization, storage, and effective use of physical sample space * Represent the PD Sample Coordinator team in meetings as needed **You'll Come With** ==================== * 3+ years of product development, sample management, or related experience * Prior experience leading a team * Proficiency in Microsoft Office * Experience with PLM or sample tracking systems preferred * BA degree preferred **Come join our team. You’re going to like it here!**   ======================================================= _You will enjoy competitive wages, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan._  _We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity_ Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Compensation Range: $65,000.00 - $80,000.00