Product Owner – Customs Integration Platform

**What you will do. A glimpse in your role:** **Reporting** to the **Product Manager**, you will own Global Blue’s **Customs Integration Platform**, ensuring seamless integrations with customs authorities and external partners worldwide. You will drive **product features end to end** — from idea and **requirements to implementation and launch** — while continuously enhancing existing capabilities and identifying new opportunities based on market and business insights. Working within a dedicated **SCRUM team**, you will define priorities, set timelines, and represent the business perspective to ensure successful, high-quality delivery. With a strong mix of business and technical understanding, you will collaborate closely with Engineering, Project Management, Business Units, and Commercial teams to turn strategy into execution. **Every action has an impact. You will make a difference here if:** ------------------------------------------------------------------- * You define product requirements based on inputs from the Commercial/Business Unit and Technology strategy. * You own, prioritize, and maintain the Product Backlog. * You translate business features into detailed user stories and define clear technical requirements. * You gather the voice of the customer and drive product improvement decisions based on market and customer needs, in close collaboration with commercial and technical counterparts. * You define the Product Roadmap, including the go-to-market approach, in alignment with the Product Manager. * You promote the product internally and externally to customers and partners. * You manage product KPIs and continuously optimize Total Cost of Ownership (TCO) across development and operations. Reporting and collaboration --------------------------- * You manage requirement dependencies with other teams, negotiating and reprioritizing when necessary. * You support the SCRUM team during sprints by providing business perspective and enabling informed decision-making. * You work closely with the Product Manager, Commercial/Business Units, and Technology teams to ensure strategic alignment and successful product delivery. **Key competencies to empower your journey. You'll drive towards success if:** ------------------------------------------------------------------------------ * You hold a university degree in Computer Science, Engineering, or have equivalent relevant work experience. * You bring at least 2–3 years of experience as a Product Owner, Product Manager, Business Analyst, or in a similar role. * You have solid knowledge of requirements engineering standards (user stories, use cases, UML, etc.). * You demonstrate strong ability to collect, clarify, and translate business requirements into documentation and conceptual designs that support product enhancement and development. * You have broad knowledge of infrastructure and application technologies, including (but not limited to) SOA, web services, microservices, and application development. Preferable skills and competencies ---------------------------------- * Strategic thinker with an entrepreneurial mindset * Strong customer orientation with a passion for improving processes, products, and user experience * Proven ability to gather, analyze, and translate business requirements into structured documentation and conceptual designs * Ability to quickly learn new systems, applications, and processes * Excellent presentation and stakeholder engagement skills * Strong collaboration skills with the ability to drive consensus across teams * Comfortable working independently and as part of a team * Strong time management skills with the ability to meet deadlines * Positive attitude with a solutions-oriented mindset * Ability to operate effectively in a multicultural, multinational environment and mobilize cross-functional teams * Experience with Atlassian products. * Knowledge of Splunk. **Together, we go further:** At Global Blue, great work happens when talented people come together in a **supportive and inspiring environment**. Here’s what you can expect: * A role in a **fast-growing, international company** * Opportunities for **professional development and career growth** * A **multicultural workplace**, collaborating with colleagues worldwide * Inspiring team members and a **dynamic, forward-thinking culture** * A range of **employee benefits**, including: * Employee referral program * Team-building activities and events * Annual Christmas Party and more We foster **career growth through internal mobility**, embrace an **Agile Working Model**, and prioritize **work-life balance**. Committed to sustainability, we focus on creating positive impacts for employees, clients, and communities. Guided by our **5 Ways of Working**, we value **client satisfaction, collaboration, innovation, and shared success**. **Feels like you? Explore further!** **Let’s write the future together: apply now!** **Follow us on Social Media!** [**Global Blue**](https://www.linkedin.com/company/global-blue/posts/?feedView=all)