Product Owner for Sepa Fx & Ip

Join us as a Product Owner for SEPA, FX & IP * We’re looking for someone to support senior management in driving the development of our digital channels’ priorities and investment needs * You’ll be putting the customer at the heart of our digital channel plans and constantly improving their digital journey * This is an opportunity to oversee the service delivery of our digital channel set, making sure all aspects of our digital customer journey deliver an exceptional customer experience * You'll work from home some of the time, but you'll also spend a significant amount of time working from the London or Manchester office What you'll do -------------- We’re looking for someone to own the digital journey, driving aspects like performance management, service proposition and customer experience. You’ll be setting the vision for a whole host of digital features, making sure that we create a world-class digital experience for our customers. What’s more, you’ll take ownership of the digital roadmap and the definition, management and prioritisation of the digital backlog. You’ll also be: * Working with stakeholders and delivering on KPI’s to inform and monitor the digital customer experience * Making sure that continuous improvements in financial spend is within agreed budgets * Identifying, managing and escalating conduct risk to deliver key customer outcomes The skills you'll need ---------------------- In this role, you’ll need to have strong knowledge of SEPA, Transactional Foreign Exchange (FX) & International Payments (IP), along with previous experience of working in a Scrum or Agile team. You’ll need the ability to innovate, partner and collaborate with customers and colleagues to implement the best digital experience for our customers. In addition, you’ll have a successful track record of digital delivery and operations along with digital channel management and human centred design experience. You’ll also be expected to have: * Good understanding of the SEPA, FX and IP customer journey, the gaps within it and the strategic and regulatory roadmap for the product set * An understanding of the needs of business customers and how we can serve them digitally * A passion for customer centric design * Familiarity with digital product management techniques, such as Lean start-up Hours 35 **Job Posting Closing Date:** 28/07/2026 Ways of Working:Hybrid