Production Specialist - Front Office

**Join us as a Production Specialist – Front Office** * We’re looking for an experienced Production Specialist to support production management across our front office platforms, ensuring stability, availability and resilience in line with business expectations * This is a highly collaborative and fast-paced role which will see you working closely with global platform and domain stakeholders to ensure the robustness and resilience of the platform * In this hands-on role, you’ll be supporting the bank’s single dealer platform, Digital FX platforms and our e-Trading platforms   **What you’ll do** This will be a dynamic front office facing role within our trading environment, requiring collaboration as part of a global follow-the-sun support model starting with Singapore at 6am SGT. You’ll be working on the trading floor directly interacting with Trading and Sales solving time-sensitive technical and business issues You’ll also be: * Supporting incident and problem management, ensuring production stability meets the appropriate quality standards * Supporting delivery of application management and application support along with any requested local business enhancements * Proactively monitoring the system health before APAC business start to help with early detection and response to limit business impact * Working as hands-on SRE to drive automation, toil reduction, observability and other strategic initiatives * Collaborating with platform teams to understand the upcoming changes, helping with rolling-out of those changes including on weekends * Contribute to our Cloud journey * Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback * Leading business delivery in the region/global by working actively with the front office business, understanding and analysing business requirements and delivery * Expected to work in the office at least three times per week **The skills you'll need** * At least 10 years of hands-on experience supporting trading platforms with understanding of complex trading platforms including electronic trading * 5+ years experience of working on the trading floor closely with front office * Hands-on experience of supporting Client facing FX Single dealer platform and Digital FX Trading business * Exposure of working with low-latency electronic trading systems * Excellent coding/scripting skills using Python, Java, SQL * Excellent automation and troubleshooting skills across UNIX and Windows platforms * Hands-on experience of observability using tools such as OpenTelemetry, Grafana, Corvil, Splunk, Geneos etc * Hands-on experience of new and emerging technologies such as: Cloud and Artificial Intelligence * Experience in FX/FI Markets: pricing, trading, risk management. With understanding of products such as Spot, Fwd, Options and NDF’s in FX and Bonds/Swaps in FI * Excellent interpersonal and communication skills with ability to present complex information in a clear and concise manner   **Desirable** * Technical certifications in areas such GCP, RPA, Python etc * Excellent customer relationship and influencing skills and experience in creating strong partnerships with key stakeholders across all levels of an organisation Hours 40 **Job Posting Closing Date:** 24/08/2026