Professional Trainer

**\[About ZEISS\]** ZEISS는 1846년 독일에서 시작된 글로벌 광학·광전자 기업으로, 180년 이상의 전통을 바탕으로 전 세계 약 43,000명의 임직원이 함께하고 있습니다. ZEISS Korea는 1986년 설립 이후 꾸준한 성장을 이어오며, 현재 ZEISS 글로벌 시장 중 상위 5대 매출국으로 자리잡았습니다. ZEISS는 반도체(Semiconductor Manufacturing Technology), 산업 품질 솔루션(Industrial Quality Solutions), 연구용 현미경 솔루션(Research Microscopy Solutions), 의료기기(Medical Technology), 시력 교정 및 소비자용 광학(Vision Care) 등 5개 핵심 사업 부문에서 혁신을 이끌고 있습니다. ※ 더 자세한 ZEISS Korea와 각 사업 부문에 대한 내용은 [ZEISS 기업·채용 홈페이지](https://32fb059a.isolation.zscaler.com/profile/3e3e6057-5b1e-44dd-bd49-6c73b65d7bbe/zia-session/?controls_id=7cba5ef1-c502-4c64-8719-27d51cbfa8ac®ion=tyo&tenant=34bfc496c0c5&user=828d8df5b7e2bb5f0e0158cc41822794961ec63f8b4d324c00d4b9ac133c2c65&original_url=https%3A%2F%2Fwww.xn--9t4bo7emrapdt5x.com%2F&key=sh-1&hmac=8bdfe3176e2fdf02d11bbb062e77cf2e756ce16207f6035192495514e6215070)에서 확인하실 수 있습니다. **\[Employment Conditions\]** * Division: Vision Care (Consumer Markets) (비전케어사업부) * Job Title: Professional Trainer * Contract: Regular * Location: Seoul (전국 출장) **Key Responsibilities:** **1. Training Delivery & Field impact** * Deliver high-quality product and clinical training sessions to internal teams and external partners (optical stores, ECPs). * Adapt training delivery based on audience needs, ensuring clear understanding and practical application. * Build strong engagement in training sessions to enhance knowledge retention and customer confidence. * Represent the brand through professional and impactful training experiences in the field. **2. Field Engagement & Customer Insight** * Actively engage with the field to understand customer needs, challenges, and knowledge gaps. * Gather real-time feedback from training sessions and customer interactions. * Translate field insights into actionable improvements in training approach and messaging. **3. Digital & Innovative Training Approach** * Deliver and support digital and hybrid training sessions (e.g., webinars, virtual sessions). * Introduce new training methods to improve engagement and effectiveness (e.g., interactive formats, case-based learning). * Leverage digital tools to enhance learning experience and scalability of training. **4. Training Effectiveness & Business Impact** * Continuously improve training effectiveness by focusing on learner engagement, understanding, and application. * Identify opportunities to enhance training impact on business outcomes (e.g., product understanding, sales confidence). * Support measurement of training effectiveness through feedback and performance indicators. **5. Cross-functional Collaboration** * Collaborate with Sales, Marketing, and Customer Care teams to align training with business priorities. * Ensure consistency of key product messages across training sessions and customer interactions. * Support internal communication by sharing key learnings and field insights. **Qualifications:** * Master’s degree in Optics, Healthcare, Life Sciences, or a related field from a 4-year university * **3-7 years of experience in optical, healthcare, medical device, eye clinic or related industries** * **5+ years of experience in customer-facing roles such as training, sales support, or clinical/technical support** * Strong presentation and communication skills with the ability to explain complex concepts in a clear and engaging way * Ability to adapt communication style to different audiences (e.g., beginners vs professionals) * Proactive attitude with willingness to learn and grow as a trainer * Business-level proficiency in MS Office (PowerPoint, Excel, Word) * Ability to communicate in English in a business environment * Willingness to travel frequently (field-based role) **Preferred Qualifications:** * Master's or Ph.D. in Optics (both domestic and international degrees are welcomed) * Experience as an optician or in optical dispensing * Proven experience in E-learning, Webinars, and Hybrid Learning models. * Proven ability to transform product education into measurable business growth or shifts in client behavior. * Experience in healthcare/pharma/medical device education or customer training Your ZEISS Recruiting Team: KyuYul Jung （정규열）, ShinBi Park （박신비）