Program Manager Client Success Management

Job Title: Program Manager, Client Success Management Job Description Responsible for ensuring client satisfaction and project success. **Key Job Functions:** *  **Project Management** * Effectively manage projects through all phases, with support from team members * Collaborate effectively with project team members across functions * Coordinate with and manage the output of vendors/ external partners * Perform quality control functions on survey/research data, ensuring minimal/no errors * Drive operational process improvement and innovation * **Client Management** * Proactively provide updates and constantly communicate with clients on program status for continued engagement * Provide ongoing consultation to clients   Contribute to best practice development and download of best practices to clients Location: MYS Work-at-Home Language Requirements: English, Malay (Required) Time Type: Full time