Program Manager

About UsHighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 1000+ leading companies worldwide. Trusted by prestigious organisations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimises order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experienced a robust year-over-year growth of 24%. With a global presence spanning 6+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate, diverse individuals to join us on this exciting path to becoming a publicly traded company and to help shape our promising future.Job SummaryWe are looking for a Program Manager – Cloud Engineering to lead complex, cross-functional programs from strategy through execution. This role sits at the intersection of technical delivery and business alignment — driving program roadmaps, managing stakeholder relationships, and ensuring engineering teams deliver scalable, high-quality outcomes on time. The ideal candidate combines strong program management fundamentals with hands-on technical fluency in cloud infrastructure, DevOps practices, and database architecture. Key Responsibilities Define and align long-term program roadmaps with business goals, tracking KPIs for program health and ROI Own end-to-end delivery of complex, cross-functional programs — on time, in scope, and high quality Drive delivery using Agile/Scrum/Kanban/SAFe frameworks, monitoring velocity and resolving blockers proactively Serve as the key liaison between engineering teams and business stakeholders, translating technical updates for leadership Manage senior stakeholders and steering committee communications, building consensus across matrixed teams Evaluate architecture proposals and guide engineering teams toward scalable, well-timed solutions Engage in technical discussions on system design, API integrations, and SDLC best practices Standardize workflows, SLAs, and runbooks to ensure high system availability Own resource allocation, capacity planning, and budget management Lead RCA and incident post-mortems to prevent recurring operational issues Proactively manage cross-team dependencies and risk mitigation, escalating critical issues with clear recommendations Drive process improvement (Lean/Six Sigma) and tooling automation (Jira, Confluence, CI/CD) to boost delivery efficiency Skill & Experience Needed 10+ years of overall experience in program/delivery management Strong program/delivery management experience with Agile, Scrum, Kanban, or SAFe frameworks Proven stakeholder management and executive communication skills Technical fluency in system design, API integrations, and SDLC Working knowledge of cloud platforms (AWS/Azure/GCP), containerization (Docker, Kubernetes), and deployment architectures Understanding of database concepts — SQL vs. NoSQL, replication, sharding, caching strategies Experience with incident management, RCA, and operational excellence practices Familiarity with process improvement methodologies (Lean, Six Sigma) and tooling (Jira, Confluence) Strong risk management and dependency-tracking capabilities What You’ll Get Competitive salary. Fun-filled work culture (https://www.highradius.com/culture/). Equal employment opportunities. Opportunity to build with a pre-IPO Global SaaS Centaur