Project Manager Lifecycle & CRM

This is a fully remote opportunity open exclusively to professionals based in Latin America (LATAM). At [Ryz Labs](https://himalayas.app/companies/ryz-labs), we’re looking for a talented Project Manager, Lifecycle & CRM to join one of our clients’ teams. ### Must-Haves & Core Qualifications * **Proactive "Unblocker" Mindset:** Willing and able to jump into the details, follow up relentlessly, and hunt down what is needed across teams so peers hit their deadlines. **Zero hesitation/not shy about speaking up, escalating, and driving accountability.** * **Bilingual Proficiency:** Fluent and fully proficient in **both English and Spanish** (written and spoken) for daily coordination and documentation. * **PM Experience:3–5 years** of experience as a Project Manager or Project Coordinator managing fast-moving, multi-stakeholder workstreams. * **Tool Proficiency:** Solid working knowledge of (core tracking tool), Slack, and collaborative docs (Google Workspace / Confluence). * **Cross-Functional Coordination:** Proven track record running standups, tracking dependencies, and aligning internal channel leads (CRM managers, QA, Care) with external agencies. * **CRM / Digital Marketing Literacy:** Familiarity with basic CRM channels and assets (Email, Push, WhatsApp, In-App Messages) to understand timelines and deliverables. ### Core Responsibilities (Operational Focus) * **Drive Execution & Clear Roadblocks:** Proactively engage team members, identify missing assets or dependencies early, and push blockers out of the way before dates slip. * **Own the Trackers:** Keep boards, campaign schedules, and backlogs updated and accurate in real time. * **Facilitate Syncs & Action Items:** Lead standups and project check-ins with internal teams and external agencies; capture clear action items and follow up until closed. * **QA & Care Bridge:** Keep campaign assets moving through QA on schedule and ensure Customer Care stays aligned on upcoming high-volume sends. Originally posted on [Himalayas](https://himalayas.app)