Project & Program Management 3

The Project Manager operates at the center of Edge Operations, serving as the primary intake point for emergent issues, strategic opportunities, and cross-functional project work. This role leads both emergent and enduring projects that drive operational efficiency, automation, AI integration, and tooling innovation across the organization. The Project Manager brings together multi-disciplinary teams to rapidly iterate on solutions—whether addressing known problems, conducting root-cause analysis, or managing crises in real time. This individual is a proactive change agent who filters through competing priorities to focus the organization on the highest-impact work. Scope & Impact -------------- * Operates at the organizational nexus where issues, opportunities, and crises are identified, triaged, and assigned * Leads projects of varying complexity—from rapid-response crisis work to long-term strategic initiatives * Drives measurable efficiency gains through automation, AI integration, and process optimization * Influences cross-functional teams and external stakeholders without direct authority * Applies data-driven insights to inform decisions, shape priorities, and demonstrate impact * Works with minimal direction; exercises independent judgment on ambiguous and high-stakes issues Roles & Responsibilities ------------------------ ### Project & Program Leadership * Lead emergent and enduring projects end-to-end—from intake and scoping through execution, delivery, and retrospective * Serve as the organizational intake point: receive, assess, prioritize, and route issues and opportunities to the appropriate teams * Drive rapid iteration cycles, bringing together cross-functional teams to solve problems quickly and effectively * Own the full project lifecycle including planning, execution, risk management, stakeholder communication, and closeout * Balance a diverse portfolio of concurrent projects across multiple domains and disciplines ### Operational Excellence & Change Management * Identify and execute on opportunities to improve processes, eliminate waste, and increase operational velocity * Champion and drive adoption of automation, AI-powered solutions, and tooling enhancements across the organization * Effect meaningful organizational change by building consensus, influencing stakeholders, and delivering results * Develop and maintain standard operating procedures, playbooks, and documentation that scale with the team ### Crisis Response & Root Cause Analysis * Lead cross-functional response efforts during operational crises, ensuring rapid triage, coordination, and resolution * Conduct thorough root-cause analysis and drive corrective actions to prevent recurrence * Maintain composure and clarity under pressure, guiding teams through ambiguity to resolution ### Stakeholder Engagement & Communication * Partner effectively with internal teams and external stakeholders (vendors, partners, cross-org collaborators) * Communicate complex information clearly and concisely—both verbally and in writing—to audiences ranging from individual contributors to senior leadership * Provide regular, structured status updates, executive summaries, and impact reports * Facilitate cross-functional meetings, workshops, and working sessions that drive decisions and outcomes ### Data Analytics & Insight-Driven Decision Making * Leverage data analytics to identify trends, measure impact, and surface actionable insights * Build and maintain dashboards, KPIs, and metrics frameworks to track project health and organizational performance * Translate data into compelling narratives that influence priorities, resource allocation, and strategy ### Tooling, AI & Automation * Maintain deep familiarity with Client internal tools, systems, and platforms .Evaluate, pilot, and scale AI-powered tools and automation to reduce toil and improve outcomes * Stay current on emerging technologies and proactively identify opportunities for integration Required Qualifications ----------------------- * Bachelor's degree (B.S./B.A.) or equivalent combination of education and experience * 5–8 years of program management, project management, or operational leadership experience * Demonstrated ability to lead cross-functional projects in fast-paced, ambiguous environments * Strong proficiency with project management tools and methodologies (Agile, Scrum, Waterfall, or hybrid) * Exceptional written and verbal communication skills; able to articulate complex ideas clearly to diverse audiences * Proven ability to prioritize effectively—filtering signal from noise to focus on the most impactful work * Deep comfort with data analytics: able to query, interpret, and act on data to drive decisions * Track record of driving automation, process improvement, or AI integration initiatives * Self-starter who is proactive, organized, and disciplined in managing competing priorities * Demonstrated flexibility and adaptability in response to shifting conditions, environments, and organizational needs * Strong interpersonal skills; builds trust and collaborates effectively across teams and with external partners * Ability to effect change in complex organizations through influence, not just authority Preferred Qualifications ------------------------ * Familiarity with network infrastructure, data center operations, or edge computing environments * PMP, PgMP, CSM, or equivalent project/program management certifications * Experience with AI/ML tools, prompt engineering, or automation frameworks * Change management certification or equivalent experience (e.g., Prosci, ADKAR) * Background in multi-disciplinary environments (engineering, operations, vendor management, finance) Physical Demand & Work Environment ---------------------------------- * Must have the ability to perform office-related tasks which may include prolonged sitting or standing * Must have the ability to move from place to place within an office environment * Must be able to use a computer * Must have the ability to communicate effectively * Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers **Salary Range** $80,640.00 - $134,400.00 USD (Salary) * _Please note that the salary information provided herein is base pay only (gross); it does not include other forms of compensation which may or may not apply to this specific position, namely, performance-based bonuses, benefits-related payments, or other general incentives - none of which are guaranteed, may be subject to specific eligibility requirements, and are wholly within the discretion of Astreya to remit._ * _Further, the salary information noted above is a range that consists of a minimum and maximum rate of pay for this specific position. Where an applicant or employee is placed on this range will depend and be contingent on objective, documented work-related considerations like education, experience, certifications, licenses, preferred qualifications, among other factors._ **Astreya** **offers comprehensive** **b****enefits to all Regular, Full-Time Employees,** **including:** * Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only * Dental provided through UHC * Nationwide Vision provided by UHC * Flexible Spending Account for Health & Dependent Care * Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific) * Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera * Corporate Wellness Program provided by Goomi Group * Employee Assistance Program * Wellness Days 401k Plan * Basic and Supplemental Life Insurance * Short Term & Long Term Disability * Critical Illness, Critical Hospital, and Voluntary Accident Insurance * Tuition Reimbursement (available 6 months after start date, capped) * Paid Time Off (accrued and prorated, maximum of 120 hours annually) * Paid Holidays * Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law