Protege Trainee -Customer Success and Performance

**Are you ready to get ahead in your career?** * We want to empower you to turn your ambitions into achievements. * We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others. * Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world. * To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities. **Why does this job exist and why is it critical?​** Maxis’ **Professional Training and Education for Growing Entrepreneurs (PROTÉGÉ)** programme reflects our commitment to developing young Malaysian talent and contributing to the nation’s economic growth. As part of the 12-month PROTÉGÉ programme at Maxis, you will gain practical, hands-on experience through a combination of structured soft-skills training and on-the-job learning. You will have the opportunity to work alongside experienced professionals, develop essential workplace capabilities, and gain real-world exposure that will prepare you for future career opportunities. What are you accountable for? As a **PROTÉGÉ –** Customer Success and Performance , you will support the day-to-day financial, procurement, and operational administration of Solar PV projects. Your key responsibilities will include: * Manage **end-to-end procurement administration** for Solar EPCC projects, ensuring accurate and timely processing of relevant documentation. * Validate **supplier invoices** against purchase orders, contracts, completion documents, and other supporting records, while liaising with Finance and relevant stakeholders to resolve discrepancies. * Review and validate **end-to-end customer journey documentation**, including SAF, SPAF, ICF, and other required documents, to ensure completeness and accuracy. * Maintain **detailed installation and project records** associated with CAPEX and OPEX expenditure. * Support the preparation of **monthly financial reports**, including actual-versus-forecast tracking, as well as bi-weekly operational reporting decks. * Perform **financial reconciliations**, including actual costs against SAP reports, and support accrual activities for Solar PV system costs to ensure accurate financial records. * Support **User Acceptance Testing (UAT)** for the Solar Order Portal, Outright Portal, and other relevant systems or process enhancements. * Conduct **competitor research and mystery-shopping activities** to gather market insights and support continuous improvement initiatives. * Undertake other ad-hoc operational, financial, and administrative tasks as required. **What do you need to have for this role?** * Bachelor’s degree in **Finance, Accounting, Business Administration, Economics, or a related discipline**. * Fresh graduates or candidates with less than one year of working experience are encouraged to apply. * Good analytical and numerical skills, with strong attention to detail. * Proficiency in **Microsoft Excel and PowerPoint**; exposure to SAP or other financial systems would be an added advantage. * Good communication and stakeholder management skills. * Ability to organise and manage multiple tasks while meeting deadlines. * Proactive, willing to learn, and comfortable working in a fast-paced environment. * An interest in the **renewable energy, solar, telecommunications, or technology industry** would be advantageous. **Duration of Programme:** 12 Months **What’s next?** * Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process. * Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account. Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.