Psychiatric Assessment & Referral Specialist - Part Time

**City/State:** Nyack, New York **Department:** Behavioral Health\_2 **Work Shift:** Day **Work Days:** MON-FRI, ALTERNATING WEEKENDS AND HOLIDAYS **Scheduled Hours:** 8 AM-4:30 PM **Scheduled Daily Hours:** 8 HOURS **Scheduled Weekly Hours:** 40 **Hourly Rate/Range:** 0.00 For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. A.  Job Summary: The Psychiatric Assessment & Referral Specialist functions as a member of the interdisciplinary treatment team.  The Specialist, in conjunction with the Psychiatric Assessment & Referral Coordinator and the Program Director, will coordinate the referral development and pre-admission patient assessment process and provide clinical assessments for potential clients.  Responsible for assessing individuals of various ages who present with behavioral health crisis to the Emergency Department for acuity and risk factors and concisely communicate recommendations for treatment or referral to ED physicians and on-call psychiatrist or ANP.  Must use medical necessity criteria for placement at various levels of care, and state guidelines for both voluntary and involuntary psychiatric inpatient admissions.  The Specialist will prescriptively and compassionately offer patients and family treatment options and recommendations. **Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including:** **WORKING TOGETHER**         **_“I will_** **commit to work together in a courteous, respectful manner.  I will demonstrate a positive spirit of service with all employees with whom I interact.”** * **Place team success above individual recognition.** * **Be receptive to new ideas and approaches within my workplace.** * **Offer assistance generously without hesitation.** **EMPOWERMENT** **_“I will_** **be accountable, responsible, and self-directed in all aspects of my work at all times.”** * **See projects through to ensure completion.** * **Problem solve with patients, family members, and other employees.** * **Follow up to ensure a resolution.** **COMMUNICATION** **_“I will_** **demonstrate positive communication in a clear, courteous and appropriate manner at all times.”** * **Answer the phone within three rings if possible and identify myself, my department, and ask, “How may I help you”?** * **Use effective verbal and written communication to patients, families, visitors, using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You)** * **Use positive communication in my tone of voice, body language, and choice of words.** * **Respond to e-mails in a courteous manner, with-in twenty-four hours.** **APPEARANCE** **_“I will_** **dress in a manner that reflects a professional and positive image of the hospital at all times”** * **Maintain a clean, neat, and professional appearance which adheres to the hospital dress code policy.** * **Promote and adhere to Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients, families and visitors.** **RESPONSIVENESS** **_“I will_** **demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.”** * **Respond to patient call lights and ask if I can assist. (No Pass Zone).** * **Respond empathetically.** * **Apologize for delays and concerns.** **EXCELLENCE IN SERVICE** **_“I will_** **strive to ‘do my best everyday’ in exceeding customer expectations.”** * **Anticipate and address my patients’, families and visitors needs.** * **Avoid negativity and exhibit a “can-do” attitude.** * **_“Manage up”_** **fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community.** * **Exit elevators to accommodate our patients’ first.** * **Acknowledge people in the hallway by smiling and making eye contact.** * **Help lost guests and new employees by escorting them to their destination.** B.MISSION/STRATEGIC PLAN: ------------------------- Participates in activities which support the mission of the hospital -------------------------------------------------------------------- **C.   JOB SPECIFIC COMPETENCIES:**       **Demonstrates the required job specific technical/professional knowledge, skills and abilities. \*** Complete pre-admission assessments as assigned, on inpatient and outpatient programs. Responsible for assessing individuals of various ages who present with behavioral health crisis to the Emergency Department for acuity and risk factors and concisely communicate recommendations for treatment or referral to ED physicians and on-call psychiatrist or ANP.  Must use medical necessity criteria for placement at various levels of care, and state guidelines for both voluntary and involuntary psychiatric inpatient admissions.    Prescriptively and compassionately offer patients and family treatment options and recommendations. Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.