Qualifying Specialist - Orbis Education - Remote
grand canyon education
📍 Remote🌐 Remote🕐 13d ago🔗 workday
Job Description
**Come Grow With Us**
Who is Orbis Education? Orbis partners with colleges and universities to expand their pre-licensure healthcare programs. Our partners leverage our expertise to produce thousands of high-quality graduates ready to enter the workforce and meet employers’ demands.
**Orbis is currently seeking a talented, energetic Qualifying Specialist for our enrollment division.** As a Qualifying Specialist, you are the first point of contact for prospective student inquiries regarding their interest in achieving a college education. The primary role of the Qualifying Specialist is to qualify prospects who have inquired about a University Partner or expressed interest about getting a college degree. The Qualifying Specialist is responsible for responding immediately to call ins, chats and engage the prospective student into a discussion about a college degree. Through the use of effective questioning and
listening the qualifying specialists transfers the motivated prospective student to a team member responsible for beginning the enrollment process.
**Full-Time position (Mon-Fri 40 hours/week)**
**Remote work, ideally looking for someone who can work EST hours**
**Starting Salary: $35,000 a year (non-exempt, hourly position)**
**What you will do:**
* Answers inquiries from prospects via the telephone and chat in a timely manner, informing them about the University and its programs
* Represents GCE as a skilled communicator, familiar with higher education and ensures prospective students receive information needed for them to being their evaluation of the University Partner and its programs.
* Shares knowledge of university process and procedure to gauge their interest.
* Stays up to date on policy and procedural changes, incorporating those changes into daily operations as established by GCE’s Employee Development department and Management
* Determines if the University Partner has a program that will meet the prospect’s needs by listening, probing, recognizing and considering the needs of the prospect.
* Appropriately directs prospects to a program that will meet the prospect’s needs.
* Accurately shares university expectations to ensure the long-term success of enrolled students
* Serves as a member of a graduation team, which includes academic counseling and admissions representatives
* Communicates and strategizes with graduation teammates to make sure student needs are met and addressed in a timely manner.
* Achieves daily, weekly and monthly goals, as defined by supervisor and department objectives.
* Other duties as assigned
**What you will need:**
* A passion for assisting others in realizing their goals through higher education
* High level of integrity and commitment to compliance with regulatory rules.
* Enjoys a fast-paced, dynamic work environment
* Excellent interpersonal and communication skills
* Strong computer skills with the ability to toggle between multiple software programs.
* Associate's degree preferred
**Why work at GCE:**
* A career where your work makes a difference in students’ lives
* Ongoing professional development and growth.
* Outstanding benefits and work perks.
* Collaborative and supportive work environment...and more!
#INDLOPESUP