Quality Assurance Auditor - Da Nang

**Serving the needs of all families with young children,** Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip\*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. _The Quality Assurance Auditor role at Carter’s is for candidates who hold themselves to a higher standard, believe in doing the right thing the first time, and bring the best of their abilities & experiences to their daily work routine._ _This role typically reports to QA Manager and is open to working with our suppliers in and around **Da Nang** region._ **SUPPLIER PERFORMANCE MANAGEMENT AND DEVELOPMENT** * Make sure KPIs of the Observed Quality Level (OQL) are maintained below given targets, with stability to meet the defined Accepted Quality Level (AQL). * Monitor the effectiveness of the supplier’s Quality Management System (QMS) and provide insights for necessary development areas. * Manage suppliers’ top three defects and relevant reports of root cause analysis, corrective/ optimizing actions, coaching or guidance provisions to all stakeholders. * Work with line managers to initiate and follow up CAPs for necessary improvement areas of quality, product safety, process management, and general. * Monitor the workload of assigned factories on a weekly and monthly basis and update the line manager on the feasibility of executing assigned work. **MONITOR CERTIFIED AUDITORS (CA) and CA PROGRAMS IN ASSIGNED FACTORIES** * Monitor CA’s quantity and quality of the work. * Provide timely training/ coaching, guidance to Carter’s standards and ongoing updates. * Follow up all the report’s updates in Inspectorio by CAs **PRE-PRODUCTION MEETING (PPM)** * Monitor factory production schedule to make sure PPM is carried out for all necessary styles based on risk assessment. * Make sure all product safety concerns/ elements are addressed to meet standards at the pre-production level to secure bulk production and its consistency. **FINAL (AQL) SHIPMENT PRODUCT AUDITS AND CORRELATION AUDITS** * Confirm factory audit scheduling and carry out Correlation audits * Complete both product construction audits and packaging audits. Conduct combined PO/line audits at most. Ensure same-day notification of any failed audit to designated CGS management * Follow up all rechecks for failed audits and ensure they are done in right manner with the right corrective actions and product quality is not compromised. **CROSS-FUNCTIONAL ACTIVITIES**  * Work collaboratively with cross functional teams, such as: CSR & Traceability, Manufacturing Excellence, Product Safety & Compliance, and Sourcing/ Merchandising team. * Hand-select bulk garments in the factory for any special purpose as identified by CGS Management. * Report important observations or changes regarding management, customer base, equipment investments, capacity expansion, etc. **REQUIREMENTS** * Worked in Quality Function for over 10 years in Vietnam. * Experience to handle Children’s wear * Capability of managing the vendors independently * Good communication skills (in both local languages & English) * Open to working on-site, remotely & willing to travel.