Quality Assurance Specialist

Pay: $65,000 - $85,000 Are you looking for a place where meaningful moments are made together?   We make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a **Quality Assurance Executive**, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.  **Where great benefits lead to a life fulfilled.**  * Competitive Pay  * Medical/Dental/Vision/401K opportunities  * Travel discounts  * Credit Union Membership  * Tuition Reimbursement  * Professional Counseling & Family Support  * Growth and Development Opportunities  \*Benefit eligibility will vary by position  **As a Quality Assurance Executive, a typical day will include:**   * Assure complete and accurate processing of documents pertaining to sales.   * Focus on quality, accuracy, productivity and associate motivation with emphasis on monitoring consistency, effective feedback, and accurate tracking.   * Review any paperwork discrepancies or deficiencies with the Sales Executive and/or Sales Manager.   * Review details of contracts with customers.   * Thoroughly review loan applications and financial documents with the customer and ensures proper completion.   * Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.  * Fulfill requests from Owners regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.    **Guest Experience and Company Standards**  * Welcome and greet guests and anticipate and address their needs.  * Interact with colleagues and guests professionally and promptly.  * Develop and maintain positive working relationships with others. Support team to reach common goals and listen and respond appropriately to the concerns of employees.   * Always follow company policies and safety procedures.  **To Become a Quality Assurance Executive:**   * Available to work a flexible schedule to include weekends and holidays.  * Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.  * Lift/Carry/Push/Pull Items that Weigh up to 25lbs without assistance.  * Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.   Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.