Quality Review and Audit Analyst
thecignagroup
📍 bengaluru karnataka india🕐 9d ago🔗 phenom
Skills
customer servicecomplaint handlingroot cause analysismicrosoft officestakeholder managementanalytical skillsconflict managementregulatory compliancefca complaint handlingprocess documentationworkload prioritizationdiplomacy
Job Description
Join our team as a Senior Customer Service Representative and play a key role in resolving customer concerns, driving process improvements, and ensuring regulatory compliance. Collaborate with stakeholders, deliver high-quality service, and make a real impact in a dynamic, global environment. Grow your career with us and help shape a 5-star customer experience.