Recruitment Operations Specialist
texas a&m university - central texas
📍 killeen texas united states🕐 23d ago🔗 workday
Job Description
**Job Title**
Recruitment Operations Specialist
**Agency**
Texas A&M University - Central Texas
**Department**
Enrollment Management
**Proposed Minimum Salary**
$3,657.34 monthly
**Job Location**
Killeen, Texas
**Job Type**
Staff
**Job Description**
The Recruitment Operations Specialist, under supervision, provides customer, department, and administrative support for departments within Recruitment and Enrollment Services.
**Responsibilities**:
* Oversee, plan, and execute Warrior Preview Days (open house events), including coordinating logistics, communications, and event follow-up.
* Organize and manage on-campus events such as application drives, collaborating with relevant departments for outreach and engagement.
* Oversee daily operations of the Welcome Center, ensuring a welcoming environment and high-quality customer service for all visitors.
* Coordinate campus tours, including scheduling and preparation of tour materials.
* Supervise, train, and schedule student workers who staff the Welcome Center and conduct campus tours, providing ongoing support and guidance.
* Build out Transfer Central accounts to support prospective transfer students, with accurate data tracking in CRM systems.
* Assist with recruitment events both on and off campus, as directed by the Assistant Director of Recruitment, supporting logistics and event execution.
* Manage the main recruitment email inbox, promptly and professionally responding to student inquiries and providing accurate information.
* Support walk-in visitors by answering questions and assisting students with application submissions and enrollment processes.
* Prepare recruitment and outreach materials to support university enrollment initiatives.
* Review current and prospective student enrollment records for accuracy and compliance, communicating status and next steps as needed.
* Contribute to a welcoming, inclusive, and student-centered environment that promotes the university’s mission of access, service, and student success.
* Perform other duties as assigned by Enrollment Management leadership.
**Knowledge, Skills, Abilities:**
* Working knowledge of spreadsheet, word processing, database and presentation software programs.
* Verbal and written communication skills.
* Customer service skills, interpersonal skills, and detail-oriented.
* Ability to work individually or as a team. Ability to organize and make decisions.
* Ability to multi-task and work cooperatively with others.
**Education and Experience:**
* Bachelor’s degree in applicable field or equivalent combination of education and experience.
* One year of related experience.
**Salary:** $43,888
**Hours:** Monday - Friday; 8am to 5pm; night and weekends as needed.
**Supervision of Others:** This position does not supervise employees.
**Work Location:** This is not a remote position. The selected candidate will be required to work on campus.
**To Apply:**
Please apply directly on our [Texas A&M University-Central Texas Job Site](https://www.tamuct.edu/human-resources/employment-opportunities.html). Please submit a cover letter, a resume, and the contact information of three professional references when applying for this position
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.