Regional Mis Support

**Job Description Summary:** Deliver reliable IT support by handling troubleshooting, resolving escalated issues, and maintaining daily operational systems while supporting process improvement and reporting activities. **Job Description:** * Provides customer support services to internal and external customers. * Applies working knowledge of day to day operating environment and techniques utilizing available tools and customer applications. * Responsible for expediting resolution of escalated issues and investigating to resolve IT support issues. * Applies strong PC/LAN knowledge for daily troubleshooting of issues. Participates in defining support processes, procedures and producing reports and metrics as defined. **Job Requirement:** * Candidate must possess at least a Bachelor's Degree, Engineering (Computer/Telecommunication) or equivalent. * At least 3 year(s) of working experience in the related field is required for this position. * Preferably Staff (non-management & non-supervisor)s specializing in IT/Computer - Hardware or equivalent. * Full-Time position(s) available. * Placement : Lampung **"Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person"**