Regional Sales Manager Mortgage

Regional Sales Manager, Mortgage Company:\*\* RHB Bank Berhad \--- Job Summary The Regional Sales Manager, Mortgage will lead and manage a team of mortgage sales professionals within a designated region, driving sales growth and ensuring exceptional customer service in line with RHB Bank Berhad's commitment to our clients. \--- Job Responsibilities \* Develop and implement strategic sales plans to achieve and exceed regional mortgage sales targets. \* Lead, mentor, and motivate a team of mortgage specialists, fostering a high-performance culture and ensuring continuous professional development. \* Monitor market trends, competitor activities, and customer needs to identify new business opportunities and refine sales strategies. \* Establish and maintain strong relationships with key stakeholders, including real estate agents, developers, and financial advisors, to generate referrals and partnerships. \* Ensure all sales activities and processes comply with internal policies, regulatory requirements, and ethical standards. \* Oversee the entire mortgage sales pipeline, from lead generation and application to approval and disbursement, ensuring a smooth and efficient customer journey. \* Prepare and present regular sales performance reports to senior management, highlighting achievements, challenges, and proposed solutions. \* Act as a primary point of contact for complex customer inquiries and escalations, ensuring timely and satisfactory resolution. \--- Job Qualifications \* Bachelor's degree in Business Administration, Finance, or a related field. \* Minimum of 8 years of experience in mortgage sales, with at least 3 years in a leadership or managerial role within a financial institution. \* Proven track record of consistently meeting or exceeding sales targets. \* Demonstrated commitment to providing excellent customer service, with a strong focus on client satisfaction and building long-term relationships. \* In-depth knowledge of mortgage products, services, and the Malaysian regulatory landscape. \* Strong leadership, coaching, and team-building skills. \* Excellent communication, negotiation, and interpersonal abilities. \* Ability to work independently and collaboratively in a fast-paced environment. \* Proficiency in Microsoft Office Suite and CRM software.