Remote Customer Support Representative

We are looking for a reliable and friendly **Remote Customer Support Representative** to communicate with our customers through chat and email. All the communication will be in English as this is to support our customers in the US and Canada. **Responsibilities** * Respond to customer questions and support requests via chat and email * Provide clear, polite, and helpful information * Resolve customer issues promptly and professionally * Escalate complex issues to the appropriate team member when necessary * Continue working until the support tickets for the day have been cleared **Responsibilities** * This is a **fully remote position** * Approximately **1–3 hours of work per day**, depending on the number of support tickets * Work begins at **7:00 AM or 8:00 AM Japan time** * The workday ends once the day’s support tickets have been handled * We are looking for someone who can work **5–6 days per week**, with **6 days per week preferred** * Availability is required on the agreed-upon workdays **Minimum Requirements** * Strong written communication skills * Ability to communicate with customers in a friendly and professional manner * Reliable, organized, and able to work independently in a remote environment * Comfortable using email, chat, and other online tools * Able to begin work at 7:00 AM or 8:00 AM Japan time **Preferred Qualifications** * Previous experience in customer support, customer service, or a related role * Experience in hospitality, such as hotels, restaurants, travel, or retail * Ability to remain calm and helpful when assisting frustrated customers The post [Remote Customer Support Representative (English, Part-Time)](https://jobsinjapan.com/jobs/1708045/remote-customer-support-representative-english-part-time/) appeared first on [JOBS IN JAPAN](https://jobsinjapan.com).