Retail Bi & Performance Assistant Manager

**Job Purpose:** With high ambitions to drive China Fashion retail operational excellence, building strong business acumen and performance-driven decision-making capabilities among retail leaders is essential. The Retail Performance & Insights Assistant Manager strengthens the retail performance ecosystem through robust data management, business intelligence innovation, and meaningful performance insights. The role develops innovative AI-enabled BI solutions, practical analytical tools and insight support that help retail leaders (HOB/DHOB) improve efficiency in understanding business performance and planning for future, through accessible information and clear performance messages that support daily management and follow-up discussions. Another key priority is to build up business capabilities of boutique teams to pilot their business more intentionally based on in depth KPI understanding to identify data driven insights & opportunities **Key Responsibilities:** **Data Architecture & Business Intelligence Governance** * Own the maintenance, validation and continuous improvement of key retail performance datasets, including sales, traffic, client, product and boutique-level indicators, to ensure reliable and consistent reporting. * Establish clear data checking routines and follow-up mechanisms to identify data gaps, inconsistencies or system issues in a timely manner. * Collaborate with IT, Client, Merchandising, Finance, P&O and other related teams to align data definitions, governance standards and reporting logic across business functions. * Recommend process improvements to reduce manual intervention, improve data sustainability and strengthen the efficiency of regular reporting preparation. **Advanced Business Analysis Solutions: BI Innovation & AI-enabled Tools** * Lead AI-enabled tools and methods to facilitate analysis, accelerate insight generation for both office and retail audience. * Propose new reporting formats, content structure and analytical views in response to evolving business priorities and frontline needs. * Support the design and enhancement of BI dashboards that improve visibility of boutique, client, product and retail KPI performance, enabling leaders to identify opportunities and risks more efficiently. * Support HOBs and DHOBs in understanding performance trends and business drivers through BI tools, short guidance materials and ad hoc explanation when needed. **Retail business planning** * Contribute to key retail planning cycles, including but not limited to monthly target setting, yearly financial budgeting exercises, by preparing relevant template, assumptions and analytical inputs. * Support monthly sales rolling forecast process and discussions, consolidating boutique assumptions, providing scenario simulations and forecasting insights. * Develop forecasting and performance tracking tools that improve visibility of business trajectory, forecast accuracy and action follow-up at boutique or market level. **Retail Performance & Business** **Acumen Capabilities Building** * Prepare regular performance review materials, including competitor reports, Boutique ID performance, monthly business reviews and other management reports updates, with clear highlights on key trends and business implications. * Support analysis across client, product and retail KPI, and connect key findings to potential business drivers such as traffic, conversion, client mix, product momentum or retail actions. * Provide analytical support for diversified retail initiatives and projects, and to facilitate management and retail follow-up discussions. e.g FA performance review. * Support Retail Performance manager in building Boutique teams business acumen & KPI piloting capabilities **Academic / Professional Qualifications** * University graduate, post graduate preferred. **Work Experience** * 7 years or above relevant experience in BI development, business analysis or related fields. * Solid skills in Power BI, Excel and similar tools. Hands-on experience in data processing & management, dashboard development or reporting process improvement. * Solid experience in business analytics, with ability to analyze KPIs across retail, client and product dimensions, identify key performance drivers and translate into clear business insights. * Prior experience in retail, luxury, fashion, consumer goods or consulting environment is preferred. **Functional Competencies** * Excellent Skills in Power Bi, Excel and PowerPoint. * Strong English writing and communication capability * Good team player with excellent interpersonal and communication skill. * Detail oriented, high sense of responsibility **What you can bring to the team** **Required Competencies:** **Self-driven ownership** * Proactive in taking responsibility, following through on tasks independently, and driving progress even when requirements are not fully defined. * Able to manage regular deliverables with discipline, anticipate potential issues and proactively follow up to ensure smooth execution. **Resilient & Detail-Oriented Mindset:** * Able to ensure data accuracy, reporting consistency and careful follow-through. * Sensitive to data quality and logical consistency, with the patience to validate details before translating numbers into business messages. * Able to stay resilient and focused when handling repetitive data work, urgent requests or changes in business priorities. **Agility & Learning curiosity** * Curious to explore new tools, and able to adapt to changing business questions, reporting requirements and project timelines. * Willing to ask questions, explore the reasons behind performance changes, and connect data findings with real boutique situations. * Motivated to understand retail context, frontline needs and evolving business priorities beyond data preparation. **Collaborative communication** * Able to work effectively with Retail, IT, Client, Merchandising, Finance and other teams. * Able to explain data findings or reporting logic in a simple and structured way, to support collaboration. * Attentive to retail leaders’ practical needs and able to provide timely, reliable and user-friendly analytical support. **Key Interactions:** **Internal** * HOR, HOB, DHOB and retail operation team. * Fashion business stream: merchandising, client, strategic planning and WFJ retail team * Corporate: IT, Finance, HR