Retail Pharmacy Technician - Campus Central Pharmacy

**Position Title:** ------------------- Retail Pharmacy Technician - Campus Central Pharmacy **Department:** --------------- OU Health Pharmacy - Campus Central **Job Description:** -------------------- Job Description **General Description:** The Outpatient Pharmacy Technician II is a mid‑level role responsible for performing a broad range of pharmacy technician duties involved in the preparation and distribution of medications under the supervision of a licensed pharmacist. This role demonstrates increasing independence, supports daily workflow continuity, and serves as a resource and mentor to Pharmacy Technician I staff. **Essential Responsibilities:** _Responsibilities listed in this section are core to the position.  Inability to perform these responsibilities, with or without an accommodation, may result in disqualification from the position._  * Performs intermediate clerical and data-entry responsibilities, including complex adjudications, detailed patient profile management, and efficient phone triage. * Independently navigates copay assistance and grant programs to resolve common patient affordability barriers and provides guidance to Technician I staff. * Independently retrieves, prepares, and labels prescriptions with a high level of accuracy, supporting efficient workflow during peak operational periods. * Performs inventory control activities including monitoring, pricing, dating, invoicing, stocking the pharmacy, and assisting with preparation of purchase orders. * Performs billing, posting, and accounts receivable functions with increasing independence, resolving moderate reimbursement issues and supporting operational continuity. * Models proper maintenance of a clean, organized, and orderly pharmacy environment. * Models compliance with safety standards and procedures, consistently identifying and reporting safety concerns. * Stores and preserves biologicals, vaccines, serums, and other medications subject to deterioration using appropriate refrigeration and storage methods. * Independently resolves most third‑party claim rejections, initiates and tracks prior authorizations, and assists Technician I staff with more complex claim issues. * Demonstrates working knowledge of OUH’s patient assistance programs and traditional copay assistance workflows. * Demonstrates a working understanding of 340B program requirements and processes. * Assists with medication therapy management (MTM) documentation or workflows as directed. * Completes annual skills assessments and competency validations successfully. * Assists with onboarding and training of Technician I staff by demonstrating proper procedures and reinforcing workflow and safety expectations. * Identifies workflow inefficiencies or improvement opportunities and collaborates with leadership to explore potential enhancements. **General Responsibilities:** * Performs other duties as assigned. **Minimum Qualifications:** **Education:** High school diploma or GED required. **Experience:** At least three (3) years of experience as a pharmacy technician required. **License(s)/Certification(s)/Registration(s) Required:** Active permit as a Pharmacy Technician by the Oklahoma State Board of Pharmacy within 6 weeks of hire. **Knowledge, Skills and Abilities:**   * Proficient cash handling skills. * Proficient computer and math skills relevant to pharmacy operations. * Strong attention to detail to ensure data accuracy. * Effective verbal and written communication skills. * Ability to interpret and apply written procedures and policies. * Proficiency with Microsoft Office applications. * Strong customer service orientation. * Ability to build effective working relationships and support collaborative team environments. **Current OU Health Employees - Please click** [HERE](https://wd5.myworkday.com/oumedicine/login.htmld) **to login.** --------------------------------------------------------------------------------------------------------------------- **OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.** ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------