Romanian Lead Multimedia Content Reviewer

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact [[email protected]](mailto:[email protected]) subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE:  For Privacy Policy please review [here](https://www.welocalize.com/security-compliance/privacy-policy/) **Job Responsibilities:** Purpose of the role: The Welocalize Lead Reviewer is responsible for the overall quality of their language at an account level. The following is a non-exhaustive list of **responsibilities and areas of ownership** for this role:   **Linguistic tasks**  * Editing and proofreading content to ensure accuracy, ensuring it meets the provided standards * Creative writing of marketing content to engage customers * Proofreading and copy editing of storefront descriptions * Report any patterns of issues observed to help improve database and product performance * Test tools to provide feedback for improving efficiency and accuracy * Performs translations as needed  * Performs review tasks as required  **Quality management planning and execution**  * Works closely with the Welocalize Quality Department to monitor the overall linguistic quality and quality planning for the account  * Helps define and quality expectations per language (may be in collaboration with the client)  * Supports the Quality Department in performing RCAs (root cause analysis) and designing corrective actions as necessary  * Ensures language level quality oversight by KPI tracking and status reporting   * Plans, performs and tracks LQAs, if applicable * Drives the arbitration process  **Client engagement**  * Joins calls with the client's linguistic teams to discuss quality and strategy (including corrections, requirements, clarify any misunderstandings/unclear corrections or requirements) and takes the lead on linguistic issues discussed  * Documents meetings with client and follows up with linguists to make sure everybody is aligned  * Liaison between the client and the broader Welocalize linguistic team  * Ensures the client’s feedback is implemented  * Performs direct reviews with client's SMEs, where applicable  **Manages linguistic assets**  * Creates and maintains linguistic assets  * Maintains client facing documentation  * Communicates asset updates to linguistic team  **Coordinates the linguistic team**  * Reviews copy/loc and gives feedback to the linguists; communicates feedback received from 3rd party reviewers and client's Language Leads * Support linguists in understanding corrections resulting from the arbitration process  * Acts as liaison for terminology, style issues, product features & questions   * Responds to content reviewers’ queries  * Supports linguists in asking any questions during production and escalates to Welocalize and/or the client as needed  * Profile matching and assigning work/content types to the linguistic team  * Guide the linguistic team into identifying the root causes of issues and determining actions for improvement  * Supports the onboarding of new linguists (when applicable)   * Reviews and evaluates language tests of potential candidates    * Identifies linguistic-specific training needs for their locale; creates, maintains, and delivers the linguistic training program  * Coaches and mentors linguists   * Identifies challenges and underperformance and makes recommendations regarding dispatching tasks; flags to Quality/Engagement Manager if linguists need to be replaced * Identifies and highlights workload or workflow issues and provides solutions to the Welocalize team  Additional Job Details: