Route Sales and Service Representative

**UniFirst is HIRING** - **ROUTE COVERAGE SPECIALIST (Route Sales and Service Rep)** **Location: FORT WORTH, TX** **ONE DAY ONLY / In-Person Interviews - WEDNESDAY, AUGUST 12** **APPLY NOW to Secure Interview (8 am - 4:30 pm)** **$72,009.60 Salary** * **Paid Weekly** * **Mondays - Fridays** * **NO WEEKENDS** * **Full-Time** * **45-50 Hours a week (No overnights)** * **Start Times = as early as 4 a.m. - 5:30 a.m.** * **Overnight runs available that run Monday - Thursday** * **Medical, Dental, Vision, 401(k)** A **UniFirst Route Coverage Specialist** covers delivery routes for unavailable **Route Service Representatives (RSRs)**, delivering and picking up products, providing customer service, and resolving issues to maintain customer satisfaction and build relationships. The role requires proficiency across multiple routes, accurate record-keeping, vehicle maintenance, safe driving, and effective communication with customers and leadership. Key Responsibilities * **Route Coverage:** Learn multiple routes to provide seamless service when an RSR is absent. * **Product Delivery & Pickup:** Safely load, transport, and unload clean garments and other products to customers, while also collecting soiled items. * **Customer Service:** Deliver high-quality service, resolve customer requests independently, and build strong customer relationships. * **Operational Excellence:** Accurately manage invoices, conduct inventory audits, and ensure the safety and appearance of the assigned vehicle. * **Safety:** Adhere to all traffic laws, safety standards, and company policies. * **Problem-Solving:** Address customer needs and resolve service issues to ensure customer satisfaction and loyalty. * **Communication:** Effectively communicate customer feedback and potential solutions to location leadership. Qualifications * **Driver's License:** A valid driver's license and a clean driving record are required, with a minimum age of 21 years old. * **DOT Compliance:** Must meet Department of Transportation (DOT) requirements, including a physical exam. * **Education:** A high school diploma, GED, or military service is required. * **Customer Service Skills:** Strong customer service abilities and the ability to work independently yet maintain a team-oriented mindset. * **Physical Stamina:** Must be able to lift, carry, and push up to 50 pounds and stay on their feet for extended periods. * **Tech-Savvy:** Comfortable using and learning new technologies for operational efficiency. Benefits: * Dental insurance * Life insurance * Paid time off * Vision insurance