Route Service Manager

**UniFirst** is **HIRING  - ROUTE SERVICE MANAGERS** **Working Territory/Location: NORMAL, IL** **$77,500 - $85,000 Annual Salary** * **Paid Weekly** * **Full-Time Hours - Schedule will vary** * **MONDAY thru FRIDAY (8 am - 5 pm) - unless on route** * **Weekends OFF** * **Car Allowance** * **Cell Phone Allowance** * **Gas Card** **Route Service Manager:** * **UniFirst** is seeking two **Route Service Managers** to join our team! * The **Route Service Supervisor** will supervise and work with Route Service Representatives who deliver to multiple customers per day - ranging from small family-owned businesses to major corporate locations. * This is an entry-level management position for a career-minded individual interested in advancement. **What’s in it for you?** * **Training:** Our Team Partners receive quality skills training designed to enhance their performance and assist them with their career potential and advancement. * **Career Growth:** You may quickly find yourself on the fast-track to success. We are a rapidly growing company offering significant avenues for personal development and growth. * **Culture:** Our family culture is what makes UniFirst an organization that stands out from the rest. * **Diversity:** At **UniFirst**, you'll find an environment packed with different cultures, personalities, and backgrounds because we believe it takes many kinds of people to make us successful. **What you’ll be doing:** * Oversee the training and development of a team of Route Service Representatives * Respond to service requests * Negotiate customer contract renewals * Build strong relationships with your customers and team * Work closely with all other leadership and management team members to provide the best customer service and product programs * Provide route coverage when a Route Service Representative is sick or on vacation which provides you the perfect opportunity to check-in on your Rep’s performance and their customers’ level of satisfaction and loyalty. **Qualifications:** * A results-driven, relationship manager who isn’t afraid to roll up their sleeves and help out the team and most importantly, the customer * Someone who will enjoy working with your own team of Route Service Representatives that need your help and support as they develop in their own roles * An individual ready to learn and work to become a customer service and loyalty expert * High school diploma or GED, some college is a plus * 21 years of age * Valid non-commercial driver’s license in the state of residence * Reliable transportation * Must meet pre-employment DOT physical requirements * Physically capable of lifting up to 50 pounds * Communication and language skills * Basic computer proficiency * Prior leadership, customer service, route sales, delivery and/or entrepreneurial experience preferred Job Type: Full-time Benefits: * Dental insurance * Life insurance * Paid time off * Vision insurance Work Location: On the road Benefits: * Dental insurance * Life insurance * Paid time off * Vision insurance