S&op Manager

The **S&OP Manager** is responsible for leading the end-to-end Sales & Operations Planning process, ensuring alignment between commercial strategy, demand forecasting, supply capabilities, and financial targets. This role requires a strong balance between analytical rigor and brand sensitivity ensuring product availability, optimized inventory levels, and service excellence without compromising exclusivity or brand positioning. The role acts as a strategic business partner to Commercial, Marketing, Finance, and Operations teams. **Key Responsibilities** ======================== Lead the S&OP Process * Design, implement, and continuously improve the monthly S&OP cycle. * Facilitate cross-functional meetings (Demand Review, Supply Review, Pre-S&OP, Executive S&OP). * Ensure alignment between sales forecasts, supply constraints, and financial objectives. * Present consolidated scenarios and risks to leadership. Demand Planning & Forecasting * Own the demand planning process across all channels (Retail, Wholesale, E-commerce). *  Develop statistical and judgmental forecasts incorporating: * Historical sales data * Market trends * Product launches * Promotional calendars * Collaborate closely with Marketing and Commercial teams to integrate new product introductions and limited editions * Monitor forecast accuracy (MAPE, BIAS) and implement corrective actions. Supply & Inventory Management * Partner with Supply teams and distribution centers to ensure optimal product allocation. * Balance service level targets with inventory optimization. * Manage stock allocation strategies * Prevent stock-outs on hero SKUs while controlling overstock and obsolescence risk. Financial Alignment * Ensure the demand plan aligns with financial budgets and latest estimates. * Provide volume and revenue projections to Finance. * Lead scenario planning to mitigate risks (supply disruption, over-demand, underperformance). * Support margin optimization through stock strategy. Performance & KPI Management * Track and report: * Forecast Accuracy * Fill Rate / Service Level * Inventory Turns * Days of Inventory on Hand (DOH) * Obsolescence & Write-offs * Identify gaps and implement continuous improvement initiatives. Product Lifecycle & Launch Management * Coordinate forecasting and supply planning for new product launches and limited collections. * Manage end-of-life planning to minimize excess inventory. * Work closely with global brand teams to ensure local execution aligns with global strategy. Systems & Process Optimization * Ensure data integrity across ERP and reporting systems. * Develop dashboards for executive visibility. **What are we looking for?** ============================ * Bachelor’s degree in supply chain, Engineering, Business Administration, or related field. * 5–8+ years of experience in S&OP, Demand Planning, or Supply Chain roles. * Experience in luxury, fashion, beauty, or premium consumer goods is highly preferred. * Strong analytical skills with advanced Excel and planning systems expertise. * Proven ability to lead cross-functional processes. * Financial acumen and strong business orientation. * Excellent communication and stakeholder management skills. * High attention to detail with strategic thinking capability. * Fluent Spanish and English are required; French is a plus.