Sales and Service Representative

Sales & Service Representative ============================== ### Chem-Aqua | NCH Europe 📍 Dublin Area | Field-Based Are you a driven sales professional who enjoys building strong customer relationships while delivering technical solutions? Chem-Aqua, part of NCH Europe, is looking for a **Sales & Service Representative** to join our team in the **Dublin region**. This is an exciting opportunity for someone who thrives in a customer-facing environment and wants to combine account management, business development, and technical service delivery within a leading water treatment business. As a key member of our field team, you'll be responsible for maintaining and growing customer accounts, delivering excellent service, identifying new business opportunities, and supporting customers with industry-leading water treatment solutions. What You'll Be Doing -------------------- * Managing and developing existing customer relationships to maximise contract retention and customer satisfaction. * Growing revenue through upselling, cross-selling, and identifying new opportunities within existing accounts. * Generating new business through prospecting and networking activities. * Conducting customer review meetings and providing consultative solutions tailored to customer needs. * Performing water treatment and environmental hygiene monitoring activities, including: * Bacteria sampling * Temperature monitoring * Cooling tower analysis * Steam boiler analysis * Closed-loop system testing * Pre-treatment plant analysis * Commissioning and supporting water treatment equipment, including: * Water softeners * Reverse Osmosis (RO) systems * UV systems * Chlorine dioxide equipment * Maintaining accurate service reports, customer records, and documentation. * Acting as a trusted partner to customers, ensuring exceptional service and long-term relationships. What We're Looking For ---------------------- ### Essential ✔ Proven B2B sales experience with a consistent track record of achieving or exceeding targets ✔ Strong account management and customer relationship-building skills ✔ Excellent communication and consultative selling abilities ✔ Ability to identify customer needs and provide effective solutions ✔ Strong organisational and time management skills ✔ Comfortable working independently in a field-based role ✔ Experience using CRM systems and Microsoft Office applications ✔ Full driving licence ### Desirable ⭐ Water treatment, water hygiene, environmental services, or industrial services experience ⭐ Technical field service or laboratory analysis experience ⭐ Qualification in Engineering, Environmental Science, Chemistry, or a related discipline ⭐ Professional sales qualification What Success Looks Like ----------------------- * Achieving and maintaining high levels of customer retention. * Growing sales within existing customer accounts. * Generating new business opportunities across the Dublin territory. * Delivering outstanding service and technical support. * Building long-term customer partnerships and becoming a trusted advisor. Why Join Chem-Aqua? ------------------- At Chem-Aqua, you'll join a business that values innovation, integrity, customer focus, and professional development. You'll have the autonomy to manage your territory while receiving the support, training, and resources needed to succeed in a rewarding and varied role. **Ready for your next challenge? Apply today and become part of a team that's helping customers optimise their water treatment operations across the Dublin region.**