Sales Consultant

**Let's Write Africa's Story Together!** Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. **Job Description** Provides specialist knowledge and executes account development strategies and sales business plans in order to achieve medium-sized sales targets. **Purpose:** To provide quality sales service that results in the production of business from new and existing sources which contributes to the profitability and growth of the company. **Job Description:** * Handle incoming and outgoing sales calls in accordance with predetermined schedules, campaigns and targets. * Telephonically guide customers through the product offering, pricing, terms and conditions. * Provide accurate and efficient quotation/s to customers. * Maintain an agreed lead to sale ratio. * Maintain an agreed lead to quote ratio. * Maintain an agreed quote to sale ratio. * Required to work shifts as scheduled. * Manage all allocated leads. * Sell according to agreed targets for the day. * Maintain a 90% QA average on all calls. * Accurately and efficiently capture all customer data. * Finalise calls at point of contact, where possible. * Forward accurate policy documents to customers within mandated timeframes. * Deal with all customers in a professional manner in strict accordance with businesses culture, products and quality standards. * Manage time and workloads to ensure that deadlines and targets are met. * Demonstrate an excellent knowledge of the business product offerings, campaigns, rules and conditions in order to recommend the right solution to the customer. ### **Requirements:** * Grade 12 * Regulatory Examination (RE) * Minimum NQF Level 4 Short Term Insurance (Required) * Relevant Tertiary – or Insurance Qualification.  * 2 – 3 years’ experience in customer service environment / call centre Experience within the financial services industry. **Skills and Attributes** * Strong analytical and problem-solving skills. * Excellent verbal and written communication skills. * Attention to detail and accuracy. * Customer-oriented  * Customer-focused with a positive attitude. * Ability to work independently and as part of a team. * Strong organizational and time management skills. na **Skills** **Competencies** Communicates Effectively Customer Focus Decision Quality Ensures Accountability Manages Complexity Optimizes Work Processes Plans and Aligns Tech Savvy **Education** **Closing Date** 09 August 2026 , 23:59 _**The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.**_ _**The Old Mutual Story!**_