Sales Executive

**PRINCIPAL OBJECTIVE OF POSITION** ----------------------------------- The purpose of the Sales Executive position is to present and involve our guest in the opportunity to become an owner of the finest vacation experience. -------------------------------------------------------------------------------------------------------------------------------------------------------- **MAJOR DUTIES AND RESPONSIBILITIES** ------------------------------------- * Prepares each day to meet guests as a professional sales representative through proper dress and grooming. ---------------------------------------------------------------------------------------------------------- * Adheres to standard work hours 7am – 4pm. ----------------------------------------- * Greets each guest in a warm and friendly manner as specified during initial meeting. ------------------------------------------------------------------------------------ * Uses approved presentation and support materials effectively and exclusively. ----------------------------------------------------------------------------- * Achieves individual established performance guidelines within established time frames.  Contributes to achieving overall site VPG, closing percentage at budget levels, as set by management. --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- * Provides customer service to guest as specified in training and direction of management. ---------------------------------------------------------------------------------------- * Maintains the highest level of company/competition product knowledge by attending all required training sessions. ----------------------------------------------------------------------------------------------------------------- * Adheres to all established policies and procedures, and position requirements for licensures, certifications, etc. ------------------------------------------------------------------------------------------------------------------ * Discusses terms and conditions, incentives, points, and product pricing with customers. --------------------------------------------------------------------------------------- * Effectively gains commitment from guest to purchase. ---------------------------------------------------- * Completes demo and assessment rides on a regular basis with team leaders & sales managers for the purpose of providing effective coaching and motivation to improve. Models and reinforces effective sales and customer service practices, behaviors, and results. ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ * Participates in staff meeting and attends other meetings, such as seminars and training as required. ---------------------------------------------------------------------------------------------------- **QUALIFICATIONS/COMPETENCIES** ------------------------------- Bilingual fluency (English-Spanish), availability to work flexible schedules and Vacation Ownership Sales Experience. --------------------------------------------------------------------------------------------------------------------- Exceptional customer service orientation and positive disposition, excellent verbal/written skills and work standards, multitasking, follow-up, building business partnerships, attention to details, thriving on ambiguity, openness to differences. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Sales Ability/Persuasiveness ---------------------------- Work Standards -------------- Building Customer Loyalty ------------------------- Teamwork/Collaboration ---------------------- Lead by Example --------------- #imvwsm Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.