Sales Manager Mortgage

**PRIMARY OBJECTIVE** * Responsible for the Mortgage Team’s Mortgage sales performance/target. * Lead and coach a team of PBM (around 6-13 headcount) for sales activities and campaigns. * To support the region’s BDM Secured Assets and RSH Assets by conducting product briefing, ongoing training,coaching, guidance, echance sales productivity  and engagement with PBM. * Ensure efficient Performance Tracking & continuously adapting new business strategies to improve sales. * Ensure customer service is competitive vs industry level. * Meet compliance requirement as per our Banking Guideline. * To create product awareness in the market by establishing strong networking with internal and external customers. * Establish and enhance repport with our business partners i.e.Real Estate Agents,Valuer,Solicitors & Developers. * Establish rapport with our stateholdrs i.e. Community Banking,CBBC & Corporate Banking for business opportunities. **KEY RESPONSIBILITIES** Sales Planning & Activities * Responsible for the achievement of PBM Team sales and develop business relationship with established Developers, Real Estate Agents , Solicitors & Valuers  to grow Mortgage businesses. * Engage with team members, BDM Secured Asset and RSH Asset, Product Owner and GRD Secured and Unsecured Biz for products, promotions and campaigns * Plan sales activities, roadshow and events to spearhead PBM Team Mortgage sales. * Identify and plan cross selling and up selling opportunities Sales Management * Jointly set, review and assign sales targets with RSH Assets and BDM Secured Assets to PBM. * Conduct periodic competitors analysis and feedback to management * Performance review and analysis on sales by team and each individual staff. * Resolution of complaints and ensure sales ethic compliance * Assisting in operational matters, sales headcount, PIP appeals and etc. Staff Management * To assist region in monitoring of PBM headcount & hiring. * Provide on-job training for sales personnels * To support and guide PBM on all related matters application process from initial application to data entry in Flash System until the completion stage of disbursement. * Coaching and mentoring sales personnels for peak performance * To monitor the success rate of customers leads from various sources ie internal(existing data base) and external (business partners) * Periodic briefing and updates to sales personnels on promotions, campaigns, competitors and new products **REQUIREMENTS** * Diploma or Degree holder * Minimum 3 years sales & marketing experience preferably at financial institutions * Possess knowledge of Financing Products which includes the sales and operation processes. ----------------------------------------------------------------------------------------- * Ability to lead and motivate team. ---------------------------------- * Good interpersonal and relationship building skills --------------------------------------------------- * Good Knowledge in Mortgage Products & Services