Sales Professional - Outside Sales

Our associates celebrate lives. We celebrate our associates. The Pre-Planning Service Advisor (PPSA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPSA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPSA also develops relationships with the community. **Job Responsibilities** **Lead Generation** * Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards * Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars * Obtains referrals from families served by the location by following up through visits with families after the service * Networks and builds community and civic relationships * Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families * Maintains and tracks activity levels to ensure productivity * Remains flexible with schedule to achieve results; often works nights and weekends **Build Relationships with Families** * Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through * Responds to client inquiries in a timely, respectful, sensitive and professional manner * Supports families in time of grief with acts of kindness * Connects with families through listening, honest communication and genuine concern * Develops an understanding of each family’s unique needs and offers solutions that provide value to them * Stays in touch with families to ensure satisfaction * Prepares for all appointments and performs all procedures with professionalism and attention to detail * Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships * Builds trust-based relationships to earn the right to ask for referrals * Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning **Teamwork** * Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff * Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high-quality service * Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future * Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Acts as one team, setting arrangement continuation visits within two to three days after the service * Shares family concerns with rest of the SCI team **Target Compensation Range: $50,000 to $100,000 annually.** The estimated total target compensation for this position in the first year typically ranges from **$50,000 to $100,000 annually** based on a strong commission-based incentive structure. In subsequent years, sales professionals commonly earn **$100,000 to $150,000 or more annually**. Actual compensation will vary based on individual performance, geographic location, and applicable business conditions. _(Note: As part of the total compensation plan, this position pays no less than $17.81 per hour for all hours worked)_ **Benefits**: Medical\*Dental\*Vision\*Flexible Spending Accounts (health care and dependent care)\*Health Savings Account with Company Contribution\*Sick Leave\*Short-Term Disability\*Long-Term Disability\*Life Insurance\*Voluntary Accidental Death or Dismemberment Insurance\*Dependent Life Insurance\*SCI 401(k) Retirement Savings Plan with Company match\*Employee Assistance Program As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information . Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer. Postal Code: 91321 Category (Portal Searching): Sales Job Location: US-CA - Newhall