Sales Representative

Dealership: ----------- L0403 Audi Novi **What You'll Do:** * Greet customers in a prompt, friendly and professional manner. * Provide professional product presentations to all customers. * Offer and accompany customers on vehicle demonstration ride(s). * Develop and prospect new business continuously. * Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM. * Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met. * Schedule customer appointments daily. * Assist customer during write up process ensuring it is a non-confrontational experience. * Build and maintain knowledge of product information, current sales pricing and manufacturer promotions. * Attend and actively participate in daily sales and training meetings * Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication. * Maintain appearance and cleanliness of vehicle lot and showroom. * Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience. * Upon sale, introduce customer to Service department following Sales 2 Service process. * Obtain all appropriate licensing as required by state law (if applicable) following the states written policy. * Train assigned salesperson for 60 days daily on your store’s sales process, role-play, product demonstrations and product quizzes to ensure Sales Representatives are well versed in the sales process and manufacturer product knowledge. * Assist sales representative with daily customer contact activity using the daily work plan in CRM to make daily sales appointments and follow-up on sold and unsold customers. * Communicate regularly with program coordinator and submit monthly meeting and activity information. Attend mentor trainings as necessary. * Assist trainee to meet performance expectations as laid out in their job description. **What You'll Bring:** * Strong attention to detail * Sense of urgency * Excellent communication * Typing – ability to type efficiently to enter accurate information into tracking system * Mathematics – ability to solve basic math calculations. * Basic computer skills * Acceptable driving record and a valid driver's license in your state of residence ​