Sales Support Specialist

[Sentec](https://himalayas.app/companies/sentec) is a Swiss-American medical device company specializing in respiratory care. Since its founding in 1999 the company utilizes a deep-tech approach that is founded on advanced science and avant-garde technologies for respiratory patients across care areas. [Sentec](https://himalayas.app/companies/sentec) provides healthcare professionals worldwide with non-invasive, continuous monitoring and effective therapeutic solutions. **[Sentec](https://himalayas.app/companies/sentec) earned Kununu’s Top Company award in 2025 and 2026.** ### Key tasks: * Direct Support as a first contact for any Customer request * Handling of quotes and customer inquiries via phone and email * Supporting Sales force in any administrative tasks and daily business activities * Creation of compliant and complete tender documents * Support to Italian Manager in Operations and Tender Documents * Scours tender portals and procurement websites daily to identify relevant business opportunities * Contribution to continuous improvement and process optimization ### Requirements * Previous experience in customer service and tender processing is highly appreciated * Native-level Italian and fluent written and spoken English are mandatory, any additional language skills are considered as an asset * Strong customer focus and excellent teamwork skills ### Benefits * Meaningful activity on products that enable a personalized therapy for patients * Flat hierarchy, short decision-making processes, interdisciplinary collaboration * Opportunity to contribute and develop your skills in an agile company **Policy for unsolicited applications from recruiters and recruitment agencies** We do not accept any unsolicited applications from recruiters or recruitment agencies without a prior written agreement between both parties. Therefore, we will not be liable for any commission, fee, or expense for candidates submitted spontaneously. Any application sent without a prior agreement will be considered a direct application and will not be subject to any commission rights. Originally posted on [Himalayas](https://himalayas.app)