Salesforce Technical Architect

**Job Title** Salesforce Technical Architect **Job Category** Information Technology **Job Description** ### What starts with YOU, moves the world! [Hyster-Yale Materials Handling](https://himalayas.app/companies/hyster-yale-materials-handling), Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented **Salesforce Technical Architect.**This position may be based at our Americas Headquarters in **Greenville, North Carolina**, or may be performed remotely. We are seeking an experienced Salesforce Technical Architect to lead the architecture, design, and delivery of enterprise-scale Salesforce solutions. This role requires a strategic technology leader with deep Salesforce expertise, strong stakeholder management capabilities, and a proven track record of delivering scalable, secure, and integrated CRM solutions. The ideal candidate will serve as a trusted advisor to business and technology leaders, driving platform innovation, architectural governance, and technical excellence across the Salesforce ecosystem. What you will do: * Partner with business leaders, product owners, and IT teams to understand day-to-day needs and translate them into practical Salesforce solutions. * Design and guide Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Manufacturing Cloud, and the broader Salesforce Platform. * Lead architecture discussions, review solution designs, and ensure work aligns with enterprise standards, security requirements, and platform best practices. * Support the delivery of Salesforce enhancements, integrations, data migrations, and system improvements from planning through implementation. * Collaborate with developers, administrators, architects, vendors, and external partners to troubleshoot issues and deliver reliable CRM capabilities. * Create and maintain architecture documentation, technical designs, roadmaps, and implementation guidance to support consistent delivery. * Identify opportunities to improve platform performance, reduce technical debt, strengthen security, and expand Salesforce capabilities across the organization. Who you are: * A collaborative leader who can guide teams, build trust, and bring people together around shared priorities. * A clear communicator who can explain technical information to both IT and business audiences. * A service-minded problem solver who stays focused on customer needs, business impact, and timely resolution. * A proactive planner who can manage competing priorities, anticipate risks, and follow through on commitments. * A continuous improvement mindset with the flexibility to adapt, coach others, and support change across the organization. What you will need: * **Education**: Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field. * **Experience**: 10+ years of hands-on Salesforce experience and 7+ years in Salesforce Architecture roles. Skills, Experience & Abilities * Salesforce Certified Application Architect certification required. * Strong expertise in Salesforce Sales Cloud, Service Cloud, Experience Cloud, Apex, Visualforce, Lightning Web Components (LWC), Flows, APIs, mobile capabilities, sharing and visibility models, and Single Sign-On (SSO). * Proven experience architecting and delivering enterprise-scale Salesforce solutions, integrations, and platform enhancements across global or multi-region environments. * Experience designing scalable, secure, and maintainable Salesforce architecture that supports business processes, data quality, system performance, and long-term platform growth. * Working knowledge of Agile delivery methodologies, DevOps practices, CI/CD pipelines, release management, and architecture governance. * Ability to translate business requirements into technical solutions and communicate complex concepts clearly to business stakeholders, technical teams, and external partners. * Strong organizational and stakeholder management skills, with the ability to manage multiple initiatives, prioritize competing needs, and drive work forward in a fast-paced environment. * Collaborative team player with excellent communication, problem-solving, and relationship-building skills across different teams, regions, and cultures. Preferred Skills, Experience & Abilities * Experience designing Salesforce integrations with middleware, REST/SOAP APIs, enterprise integration patterns, and telephony/CTI solutions. * Ability to connect Salesforce with CPQ, ERP, marketing automation, analytics, and other enterprise platforms. * Strong understanding of Salesforce security, data architecture, data migration, and platform optimization. * Experience with Salesforce Data Cloud, Revenue Cloud/CPQ, Marketing Cloud, and Agentforce capabilities. * Manufacturing Cloud experience preferred. * Preferred Salesforce certifications include System Architect, Technical Architect, Integration Architect, Data Architect, Sharing and Visibility Architect, or Platform Developer II. Who we are: [Hyster-Yale Materials Handling](https://himalayas.app/companies/hyster-yale-materials-handling), Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, [Hyster-Yale Materials Handling](https://himalayas.app/companies/hyster-yale-materials-handling), Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com. What we offer: _[Hyster-Yale Materials Handling](https://himalayas.app/companies/hyster-yale-materials-handling), Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k)._ ### ER ### #LI-REMOTE **Job Type** Permanent **Time Type** Full time **Work Hours** 40 **Travel Required** 1-10% **Primary Location** HY US Greenville, NC (Headquarters) **Address** 1400 Sullivan Drive **Zip Code** 27834 **Field-Based** No **Relocation Assistance Available** No ### We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing. ### EOE/Minorities/Females/Veterans/Disabled Originally posted on [Himalayas](https://himalayas.app)